Maintenance Technician - FULL TIME

We live and work in the communities we serve, which means every stay comes with generous local knowledge, genuine hospitality, and the confidence that what you booked is exactly what you’ll find. Health, Dental & Vision Insurance Paid Time Off (PTO)& Holidays (non-exempt employees) Paid Flexible Time Off & Holidays (exempt employees only) Benefits are subject to the terms and conditions of the applicable plan documents, which govern in the event of any discrepancy. As a Maintenance Technician, you'll travel between multiple vacation rental properties daily, performing general repairs, preventative maintenance, and troubleshooting issues like appliances, HVAC, plumbing, and wifi to ensure guests and owners have exceptional experiences. This role involves coordinating with third-party vendors, participating in on-call coverage for urgent issues, and maintaining company standards for guest satisfaction and efficiency. Perfect for someone who enjoys variety, problem-solving, and takes pride in keeping properties in top condition while providing excellent customer service. 24 - $25 / HR less payroll deductions and all required withholdings

• Up to $100 monthly car allowance for eligible employees
• Weekends and holidays may be required

Complete maintenance tasks and projects as assigned, traveling between multiple worksites each day within the assigned market. Create a welcoming environment for our guests and owners by ensuring our homes are well maintained with general repairs, preventative maintenance and inspections. Respond to guest issues regarding maintenance, as needed including but not limited to appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair and light plumbing. Coordinate completion of owner-approved maintenance through creation and delegation of maintenance and housekeeping tickets. Be part of an on-call coverage rotation within the maintenance team to address urgent issues. Be available and willing to assist your colleagues and management team and provide cross-coverage in other roles as needed to address urgent issues. Maintain hot tubs as needed - we offer on-site training. Ensure follow through on assigned maintenance tasks using in-house assignment systems and respond to time-sensitive maintenance needs. 2 years of basic property maintenance experience is highly preferred.

• Working knowledge of basic appliance repair, electrical systems, plumbing repair, HVAC repair, painting, and carpentry skills
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. Shifts may include early mornings, evenings, weekends, and holidays. Regular travel within the locally assigned market and / or region. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age.