Sterilization & Surgical Equipment Service Specialist

Job Description

Job Description

Sterilization & Surgical Equipment Service Specialist

Join STERIS and help create a healthier, safer world. We deliver innovative products and services to healthcare and life sciences Customers globally—and you’ll be on the front line keeping essential equipment ready when it matters most.

Your mission

• Keep hospital equipment operating at peak performance by performing troubleshooting, repairs, and maintenance on STERIS and competitor systems.
• Own your schedule—plan and execute PMs, service and warranty calls, installations, and field upgrades to meet Customer commitments.
• Document work thoroughly in mobile/digital platforms to meet regulatory and compliance requirements.
• Partner with Tech Support, Engineering, and Service Contract Management to quickly escalate and resolve complex issues.
• Provide Customers with clear information, pricing, and repair options; collaborate with Sales and learn to spot territory sales opportunities that enhance Customer experience.
• Travel within the assigned territory to support multiple facilities as service agreements dictate.

Role type and location

Remote, Customer-facing field role serving hospital environments. Candidates must be based in California to serve the assigned territory.

Backgrounds that succeed

• HVAC, mechanics, maintenance, refrigeration, boilers/chillers
• Equipment repair, diesel/automotive, aviation repair
• Plumbing, electrical, or similar skilled trades

What you’ll bring

• High School Diploma or GED and 4+ years of work experience, with 2+ years in a mechanical/technical capacity; an associate degree, technical certifications, competitive equipment training, or related military experience may count toward technical experience.
• Valid driver’s license and the ability to meet required background and physical assessment elements for vendor credentialing.
• Customer service mindset and team-collaboration skills.
• Strong written and verbal communication.
• Comfort with Windows/email, navigation, mobile apps, and entering data across multiple systems.
• Schedule flexibility, including potential overnights and early/late hours to support Customer needs.

Why STERIS

• Market Competitive Pay
• Extensive Paid Time Off plus nine company holidays
• Excellent Healthcare, Dental, and Vision Benefits
• Company Vehicle
• Company Cell Phone and Laptop
• Tools, Equipment, and Uniforms provided
• Long/Short-Term Disability coverage
• 401(k) with company match
• Maternity & Paternal Leave
• Additional add-on benefits/discounts (e.g., Pet Insurance)
• Tuition reimbursement and continued education programs
• Excellent opportunities for advancement and a stable long-term career

Ready to make an impact?

If you enjoy independent, hands-on work in critical healthcare settings—and want the backing of a world-class team—this role is for you.