DME Specialist

Job Details Schedule: Monday - Friday 8:15am to 5:00pm. Location: 2501 Parkers Ln, Alexandria, VA 22306. Compensation: $23.00 an hour. Benefits We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions. Company paid life, disability insurance, and a robust Employee Assistance Program. Responsibilities Orders DME as prescribed by the physician. Requests and obtains appropriate documentation from physician. Ensures that field staff receive required forms for completion and return. Sends all necessary forms and ordering information to DME Vendors. Ensures that DME is ordered and delivered in a time‑sensitive manner for all hospital and nursing home discharges. Communicates with nurses, therapists, and community educators on a daily basis regarding DME questions such as coverage for items needed, special orders, updates on orders previously placed, delivery times, and equipment qualifications. Maintains positive working relationships with DME vendors and physician offices. Completes daily database workflow for items being requested from field staff assist. Completes hospital hold workflow, which may include faxing summary to hospital and following up on hospitalized patients. Stays up‑to‑date with competitive bid guidelines under Medicare. Maintains log for office owned equipment and up-to-code by ensuring yearly calibrations are performed as ordered. Answers company overflow phone calls. Other duties as assigned. Hard & Soft Skills Strong skills in software such as Microsoft Office Suite to create visual PowerPoints, Excel charts and graphs, and utilize functionality for sending and receiving communication, scheduling meetings, etc. Knowledge of DME ordering and insurance guidelines. Familiar with medical equipment and terminology. Strong communication skills, effective listening, and ability to connect with a variety of people. Highly observant and detail‑oriented. Able to multi‑task and prioritize. Requirements High School Diploma or equivalent. 2 years of experience in the medical equipment/healthcare field. DME background preferable. Capable of all physical demands. We are an Equal Opportunity Employer. #J-18808-Ljbffr Alternate Solutions Home Health, LLC