Data Analyst

About the Opportunity [Advise NC-funded position] The Data Analyst II will serve as a member of the Data Analytics team, reporting to the Deputy Director for Data Analysis and Research. This position will support NCSEAA's data analysis and research efforts, with a primary focus on the statewide Advise NC program, which provides students with the resources they need to prepare, apply, and pay for a range of postsecondary pathways. The position requires a broad understanding of North Carolina education programs and experience collecting, interpreting, and analyzing institutional and program data. The Data Analyst II will collect, clean, and analyze data from multiple sources to develop reports and dashboards that inform strategy, policy, and institutional decision-making for college access programs, higher education financial aid programs, and nonpublic K-12 scholarships and grants. Responsibilities include: Supporting Advise NC's data analysis and research efforts by preparing reports, tracking key success metrics, developing supporting materials, and responding to ad-hoc data requests. Responding to research requests from the Executive Director and other Authority leaders concerning higher education financial aid programs, and nonpublic K-12 scholarships and grants. Maintaining projection models to inform scholarship and grant award decisions. Translating complex data and issues into clear, audience-appropriate materials, including detailed analytical reports, data visualizations, concise summaries, and talking points, often under tight deadlines. Preparing reports, dashboards, and written materials for internal leadership, the Board of Directors, and external stakeholders. Supporting data governance initiatives, including detailed documentation, data quality control initiatives, and assisting with the implementation of a comprehensive data warehouse. This position may be eligible for a hybrid work arrangement, consistent with System Office policy. UNC System employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station. About the North Carolina State Education Assistance Authority The North Carolina State Education Assistance Authority (NCSEAA), an agency of the State of North Carolina, is authorized by the General Assembly to plan, finance and administer student financial assistance programs of a statewide or inter-institutional nature. It serves students attending public and private two- and four-year colleges and universities in North Carolina, as well as families of students attending nonpublic K-12 schools. About the Team The Data Analytics team provides research and analytical support to the Authority, using data to inform strategy, policy, and institutional decision-making across higher education and K-12 financial aid programs. With a strong commitment to expanding students' access to educational opportunities, the team addresses internal and external information needs by developing cost projections for higher education and nonpublic K-12 scholarships and grants, tracking key success metrics for statewide college access initiatives, and providing stakeholders with budget and program information to guide policy development and decisions about statewide programs. Minimum Education, Experience, and Skills Master's or bachelor's and 4+ years' data analytics experience; or will accept a combination of related education and experience in substitution. Required Competencies Strong analytical, critical thinking, problem-solving, and communication skills Experience working with relational databases, data retrieval and statistical packages, and data visualization software; SAS (Statistical Analysis System) and Tableau required Ability to work as part of a team and communicate effectively with varied audiences, including both technical and non-technical experts Strong customer-service skills, attention to detail, and commitment to accuracy and confidentiality Skilled in managing and conducting advanced analysis of educational data Ability to effectively plan and manage multiple projects simultaneously with time constraints Preferred Education, Experience, and Skills Advanced analytical, statistical, and/or research training Experience working in a higher education institution, system office, and/or a state-level higher education agency Subject matter expertise in one or more institutional research reporting areas: financial aid, student enrollment, academic programs, admissions, facilities, or human resources Knowledge of higher education policy issues or data reporting systems, federal and state reporting requirements (North Carolina experience preferred), and Southern Association of Colleges and Schools (SACS) accreditation Knowledge of FERPA and state laws concerning student privacy and data security, experience with data governance, and familiarity with the processes used to share data with various audiences Experience with metadata management Experience writing/editing process documentation or instruction manuals. Classification: IT Bus Intell/Data Analyst II Appointment Type: Permanent Full-Time/Part-Time: Full-Time Employment Type: EHRA EHRA Category: Instructional, Research and Information Technology Location: Raleigh, NC USA Position Number: 20079387 Equal Employment Opportunity and Other Information The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor. To claim veteran's preference, all eligible persons must indicate their eligibility as requested on the application. A DD Form 214, Certificate of Release or Discharge from Active Duty, may be required later in the selection process. The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. #J-18808-Ljbffr