Technical Project Manager

Technical Project Manager

Location: Onsite–Pikeville Maryland Duration: Long-Term Opportunity

Job Summary

The client is seeking a skilled professional to support and oversee CAD, RMS, and Mobile systems operations across multiple agencies. This role involves governance, project coordination, vendor management, operational oversight, stakeholder communication, and support for system enhancements and compliance activities.

Key Responsibilities

• Develop strong functional knowledge of supported systems including CAD, RMS, and Mobile platforms
• Manage overall project/program planning, governance, prioritization, and delivery management including scope, schedule, risks, issues, and dependencies
• Oversee support operations including intake, prioritization, SLA reporting, escalation coordination, and process governance
• Coordinate vendor and contract deliverables to ensure timelines, requirements, and service expectations are met
• Support budget planning, purchase tracking, and invoice coordination for allied agencies
• Serve as the primary liaison between the client, agency leadership, vendors, and third-party partners
• Act as State Product Owner for governance activities related to CAD, RMS, and Mobile systems
• Coordinate enhancement requests, prioritization, and multi-agency change management activities
• Prepare reports, briefings, and executive-level communication materials regarding operational status, risks, and timelines
• Coordinate system and workflow changes impacting multiple agencies and stakeholders
• Manage offense code coordination activities across agencies including scheduling, approvals, and communications
• Support NIBRS and audit-related activities including planning, remediation tracking, and reporting
• Create user communications, release notes, documentation, and training materials
• Deliver end-user training when required
• Create task orders, work authorizations, and coordinate statements of work with vendors and stakeholders
• Attend executive-level meetings as required
• Perform other duties as assigned

Required Education

• Bachelor's Degree from an accredited college or university in: Engineering, Computer Science, Information Systems, Business, or related discipline

Preferred Qualifications

• Master's Degree preferred
• Project Management Certification preferred