IT Help Desk Manager - Tier I/II Support Lead

A leading technology contractor is seeking an IT Help Desk Manager to support ongoing projects with the US Patent and Trademark Office. This role involves crucial Tier I and II support, including troubleshooting network issues and managing service desk operations. Ideal candidates will have extensive supervisory experience in IT and strong customer service skills, along with a commitment to maintaining high standards of operational excellence. This position requires obtaining a US Government Public Trust clearance. #J-18808-Ljbffr Leader Communications Inc. (LCI)