Medical Referral Specialist

Medical Referral Specialist

Compensation: up to $46,598/yr
Join Project HOME as a Referral Specialist and be part of a mission-driven team committed to providing compassionate, high-quality care to underserved communities. If you are organized, people-focused, and passionate about helping patients navigate their healthcare journey, this is an opportunity to make a meaningful impact every day.

• Location: Stephen Klein Wellness Center, 2144 Cecil B. Moore, Philadelphia, PA.
• Schedule: Monday - Friday, 8:30- 4:30 PM or 9:00-5:00 PM

What You'll Do

As a Referral Coordinator, you will play a key role in ensuring patients receive timely, coordinated care.

• Manage referrals from provider orders through specialist follow-up, ensuring continuity of care
• Assist uninsured or underinsured patients with insurance applications and financial documentation
• Track and follow up on hospital admissions and referrals to support patient outcomes
• Answer incoming calls, schedule appointments, and support front desk operations as needed
• Provide clerical and administrative support to ensure a smooth clinic workflow
• Collaborate with care teams to meet Patient-Centered Medical Home standards

What You'll Receive

We take care of the people who take care of others. You'll enjoy:

• Comprehensive medical, dental, vision, and prescription coverage
• Company-paid life and disability insurance
• Paid parental leave and sabbatical opportunities
• 401(k) with 100% match up to 5%
• Generous PTO and paid holidays

What You Bring

• High School Diploma or GED required
• At least two years of experience in healthcare administration, referrals, patient services, insurance verification, care coordination, or a similar role
• Experience using an Electronic Health/Medical Record (EHR)/(EMR), Practice Management System (eClinicalworks is a plus)
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Professional telephone etiquette and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work independently while collaborating effectively with a team
• Experience working with underserved populations is highly valued
• Bilingual Spanish/English is a plus

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.