Senior Robotic Process Automation (RPA) Architect

Description 4 Days in the office from any of our locations in Johnston RI, Iselin NJ, Dallas TX, Nashville TN, Westwood or Medford MA, Phoenix AZ, and a few other locations. Role is not relocation eligible. At Citizens, we invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. As a Senior Architect, you will be instrumental in bringing innovative ideas to fruition. Your role will be central to the successful integration of disruptive technologies within the organization. You will be capable of working across multiple technology domains to develop a solution and present the design. You will also provide deep technical knowledge and architectural design mentorship at a platform and portfolio level and will be a key contributing architect on large/complex projects. In this role, you will have the opportunity to present designs and ideas to an Architecture Review Board. At Citizens, we’re more than a bank! You’ll experience new things, create new opportunities, think beyond your role, and make an impact. Role Overview We are seeking a Senior Automation Architect who combines deep technical expertise with strategic thinking to design, implement, and support scalable, secure, and high‑performing automation solutions using UiPath, Blue Prism, and potentially Power Automate. This hands‑on role is responsible for system setup, configuration, and ongoing support, working closely with developers to troubleshoot automation issues and optimize performance. You will collaborate with corporate security, network, cloud teams, the Architectural Review Board, and the GenAI Council to ensure solutions meet enterprise standards and compliance requirements. Primary Responsibilities Participate in code and design reviews with teams of software, network and cloud engineers to ensure solutions meet current enterprise standards and cybersecurity requirements. Design and build solutions that provide frameworks, interfaces, and services that can be extended and reused across the portfolio, ensuring consistency with enterprise architecture standards, guidelines, and principles. Collaborate frequently with functional teams’ leadership and engineers to align and use solutions, contributing to technology direction and influencing implementation to achieve business improvements. Provide post‑implementation support to project stakeholders, including training and troubleshooting, and recommend solutions based on analysis. Perform long‑term trend analysis on the implementation of new technological solutions and produce reports. Review performance and control reports to determine appropriate actions to improve performance and extend business product innovation through the introduction, adoption, and implementation of technology. Qualifications Required Qualifications Bachelor’s degree in Software Engineering, Computer Science or related discipline. 5+ years of web‑development or solutions architecture experience. Hands‑on experience with end‑to‑end software development of complex multi‑tiered systems. Experience with multiple IT disciplines and a confirmed understanding of relevant architectural concepts. Experience using system and process analysis. Strong communication skills and ability to facilitate technical conversations with non‑technical stakeholders. Experience building highly available customer‑facing applications, in a GDHA setting. Experience building cloud‑native applications. Experience with APIs. Experience in one or more of the following technology areas: infrastructure, security, DevOps, application development, database technologies, cloud computing (AWS, Azure, GCP). System Setup & Configuration: Lead the setup and configuration of UiPath, Blue Prism, and Power Automate environments, ensuring alignment with enterprise architecture and security standards. Technical Troubleshooting: Provide expert guidance and hands‑on support to developers resolving issues with automation workflows and system integrations. Cross‑Team Collaboration: Work closely with corporate security, network and cloud teams to ensure robust, compliant, scalable automation solutions. Governance & Compliance: Partner with the Architectural Review Board and GenAI Council to review designs, ensure compliance, and contribute to automation strategy. Preferred Qualifications Master’s degree in Software Engineering, Computer Science or related discipline. 5+ years’ experience in the financial services industry. UI/UX experience, including relevant web/application branding techniques. Working knowledge of UiPath and agentic agents. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday – Friday Pay Transparency The salary range for this position is $127,000 – $160,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more. Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time‑away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. #J-18808-Ljbffr Citizens Bank