Member Support Center Representative - Full Time
1st MidAmerica Credit Union
Member Support Center Representative
We are seeking a Member Support Center Representative to assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.
Key responsibilities include:
- Assist members and potential members with their telephone requests.
- Research and resolve routine member questions and problems.
- Answer questions about credit union products and services.
- Answer loan questions, calculate payments, calculate payoffs and provide requested documentation.
- Identify cross-sell opportunities and cross-sell services to members.
- Maintain member account information on computer system.
- Ensure compliance with policies and regulations.
Qualifications:
- High school diploma or equivalent.
- One year to three years of similar or related experience.
- Prior call center experience is preferred.
- Customer service experience is a plus.
- Strong communication skills and attention to detail.
- Must be able to sit for long periods of time.
What we offer:
- Competitive salary and benefits.
- Opportunities for career growth.
- Supportive team environment.
Schedule:
- Monday Friday 8:00 AM 6:00 PM
- Saturday Hours 8:00 AM 1:00 PM
- Full Time Employees have a 40-hour work week within the hours listed above.
Disclaimer: Must be able to work and travel to different credit union locations as determined by management.
1 st MidAmerica is an Equal Opportunity Employer.
1st MidAmerica Credit UnionVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Member Support Center Representative - Full Time in Wood River, IL vacancy
$18 per hour
Who We Are At Q Center, we create exceptional experiences... ...to service. As a full-service conference and... ...Role As an Operational Support Associate, you help... ...space readiness through timely room turns, refreshes,... ...collaboratively with team members and leadership to support...Full timeImmediate startFlexible hoursAfternoon shift$49.3k - $88.33k
...Requisition ID #26WD101509 GCPay, Product Support Representative Position Overview GCPay is a... ...setting clear expectations and ensuring timely follow-up Accurately document and escalate... ...outcomes This is an operational, full-contributor role where you’ll handle a...Full timeRemote work$15.63 - $20.34 per hour
...2:27 AM Job Summary The Support Specialist I responds to inbound... ...leadership effectively, in a timely manner, with positive... ...office environment in which team members occupy desks in assigned areas... ...for our eligible employees: ~ Full Medical, Dental, and Vision benefits...Full timeWork at officeRemote workHome officeFlexible hours$48.2k - $55k
...Description Job Description Job Title: Operations Support Specialist Status: Full Time Location: East Alton, IL Salary: $48,200 - $55,00... ...institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the...Full timeMonday to Friday1ST MIDAMERICA CREDIT
East Alton, IL25 days ago- ...Job Description Kitchen Team Member - Part Time Penalty Box Bar & Grill | Eastgate Shopping Center, East Alton, IL Join the team... ...accurate, timely orders. Support the kitchen team during high-volume... ...scheduling for part-time and full-time positions. Work in a...Full timePart timeFlexible hoursShift workNight shift
Penalty Box Bar & Grill
East Alton, IL1 day ago - ...Responsibilities: Supervise and support daily activities of call center customer service representatives (CSRs) Act as the primary... ...performance feedback to team members Assist with onboarding and... ...escalated customer issues and ensure timely resolution Ensure...Full timeTemporary workSeasonal workWork at officeRotating shift
$275k
...national system of support, so you can focus... ...recognition, taking the time to show... ...meticulously selecting team members and aligning their... ...is appropriately represented and demonstrates... ...Anthony's Health Center - Alton,... ...Profession: PhysiciansEmployment type: Full-TimeFull timeDaily paidContract workPart timeSummer workSeasonal workLocal areaVituity
Alton, IL1 day ago$24 per hour
...gold, silver, coins, and watches. Job Summary The IT Support Specialist I provides first-line technical support across the organization... ...tools ~ ~ Work Location ~ Hybrid ~ Job Type ~ Full-Time ~ Pay ~$24.00 per hour ~ ~ Benefits (Full-Time...Full timeHourly payTemporary workWork at officeLocal areaRemote work$51k - $73.91k
...Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states... ...in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply...Full timeWeekly payLocal areaFlexible hoursNight shiftWeekend work$19.05 - $23.25 per hour
...What You Will Do The Receiving Support Specialist (RSS) is a support position for Receiving... ...goods received by the distribution center in preparation for shipment to Lowes... ...benefits and wellness programs for eligible full-time and part-time associates tailored for...Full timeHourly payPart timeLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftLowe's Home Centers
Edwardsville, IL6 days ago$19 per hour
...HireLevel is seeking a Call Center Representative in Alton, IL. You will be the voice of our organization and clients, delivering friendly,... ...solution‑oriented service as the first point of contact. This full-time role offers $19 per hour, with a Monday–Friday schedule...Full timeHourly payMonday to Friday$15.25 - $16 per hour
...Job Title: Member Service Concierge Status: Full Time (Part Time possibly available) Location: Bethalto, IL Salary: $15.25 - $16.00 Benefit... ...inquiries, digital banking tools and technology support. - Performs basic teller functions, such as deposits...Full timePart time1st Mid America Credit Union
Bethalto, IL19 hours ago$15 - $19.63 per hour
...environment where no two days are the same. Team members have the opportunity to build an... ...work in other roles within our travel centers and restaurants so while we may be hiring... ...daily meals$10 low-cost health plans (for full-time team members)Paid time offFamily...Full timeLocal areaFlexible hoursNight shiftWeekend workDay shiftPILOT
Granite City, IL19 hours ago$275k
...control, and a national system of support, so you can focus your... ...importance of recognition, taking the time to show appreciation and... ...PracticeOSF Saint Anthony's Health Center - Alton, IllinoisVituity’s... ...posted : 2026-09-22Profession: PhysiciansEmployment type: Full-TimeFull timeDaily paidPart timeSummer workSeasonal workLocal areaVituity
Alton, IL1 day ago- ...DESCRIPTION We are currently looking for passionate Crew Members to join our team! We are hiring for FULL- and PART-TIME positions in our locations! The Crew Members are on their feet for the majority of the shift while working different stations in the sub making...Full timePart timeCasual workFlexible hoursShift workWeekend workAfternoon shift
Firehouse Subs
Alton, IL4 days ago - ...Member Service Advisor I We are seeking a Member Service Advisor to assist members... ...Opportunities for career growth. Supportive team environment. Schedule: Monday... ...Saturday Hours 8:00 AM 12:00 PM. Full Time Employees have a 40-hour work week within...Full timeInternshipMonday to Friday
$15 - $19.63 per hour
...Deli Production Team Member Pay rates starting between: $15.00 - $19.63 / hour Are... ...work in other roles within our travel centers and restaurants so while we may be hiring... ...meals ~$10 low-cost health plans (for full-time team members) ~ Paid time off ~ Family...Full timeWeekly payLocal areaFlexible hoursNight shiftWeekend workDay shiftPILOT
Granite City, IL3 days ago$15.5 - $24.25 per hour
...Patient Support Associate - Goshen - FT Days Edwardsville, IL 62025 Salary Range $15.50 - $24.25 Hourly Position Type Full Time (80 Hours) Category Administrative/Clerical Job Summary The Patient Support Associate performs clerical duties for the practice including...Full timeHourly pay- ...recommend working at one of our restaurants. A Crew Team Member at McDonald’s is more than just a paycheck – it’s a chance... ...in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member...Full timePart timeLocal areaNight shiftWeekend work
McDonald's
Bethalto, IL19 hours ago $275k
...control, and a national system of support, so you can focus your... ...importance of recognition, taking the time to show appreciation and... ...PracticeOSF Saint Anthony’s Health Center - Alton, IllinoisA small 50-... ...to balance great work with a full life—contact us today. Come grow...Full timeDaily paidPart timeSummer workSeasonal workLocal areaVisa sponsorshipNight shiftVituity
Alton, IL1 day ago$92k - $96k
.... iSuite is a business support services organization formed... ...and shared metrics Represent the ServiceDesk in IT... ...Coach team members on customer communication... ...escalations to ensure timely resolution and proper cost... ...SDM v9) or HDI Support Center Manager required within...Contract workWork at officeRemote workIsuitellc
Granite City, IL5 days ago- ...Member Experience Associate - East Alton Community | Action | Recognition... ...procedures. Complete timely and accurate member incident... ...it. Comprehensive Benefits Full-time employees are eligible to... ...on our team. Local Support We're proud to be local to St....Full timeLocal areaFlexible hours
$32 - $48.28 per hour
...family, Alton Memorial today is a full-service acute care hospital.... ...Promotes patient and family centered care in a healing environment.... ...goals in collaboration with other members of the interprofessional team... ...Spending Accounts ~ Paid Time Off benefit combines vacation,...Full timeFlexible hoursBJC Healthcare
Alton, ILmore than 2 months ago$32 - $48.28 per hour
...family, Alton Memorial today is a full-service acute care hospital.... ...in collaboration with other members of the healthcare team in accordance... .... Promotes patient and family centered care in a healing environment.... ...Spending Accounts ~ Paid Time Off benefit combines vacation,...Full timeFlexible hoursBJC Healthcare
Alton, ILmore than 2 months ago$15.05 per hour
...Janitorial Crew Member Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings to join our Janitorial Crew Member. If you enjoy working... ...maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're...Full timeHourly payPermanent employmentLocal areaImmediate startShift workNight shiftKellermeyer CO
Alton, IL3 days ago$17 per hour
...Donor Center Technician Location: IL-Wood River, US Contract Type: Regular Full-Time Area: MANUFACTURING Req Id: 547752 Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people?...Full timeHourly payContract workWork at officeFlexible hoursShift work$32 - $48.28 per hour
...WashU at Memorial Hospital Belleville •Full Time Benefits Eligible •(5) 8 Hour Shifts -... ...care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular... ...defined goals in collaboration with other members of the interprofessional team and patient...Full timeFlexible hoursShift workNight shiftWeekend workBJC Healthcare
Alton, IL25 days ago$32 - $48.28 per hour
...Registered Nurse at Alton Memorial Hospital! Full Time, Nights (3) 12 Hour Shifts - 7:00pm-7:00... ...Promotes patient and family centered care in a healing environment. Educates... ...defined goals in collaboration with other members of the interprofessional team and patient...Full timeFlexible hoursShift workNight shiftBJC Healthcare
Alton, ILmore than 2 months ago$32 - $48.28 per hour
...collaborative, patient-centered team that values clinical... ...'ll play a key role in supporting positive patient... ...Alton Memorial today is a full-service acute care hospital... ...with other members of the interprofessional... ...Spending Accounts ~ Paid Time Off benefit combines vacation...Full timeRelocation packageFlexible hoursShift workDay shiftBJC Healthcare
Alton, IL7 days ago$15 per hour
...Culver's is Looking for new True Blue Crew Members! Competitive Pay Starting at $15 an hour based on experience and availability Full and Part-time Positions Available! If you are looking for a job that supports you, then you have come to the right place. Here...Full timePart timeFlexible hoursCulver's (Vincennes)
Edwardsville, IL19 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Support Center Representative - Full Time. Be the first to apply!
Related searches
- office cleaning full time Wood River, IL
- full time overnight Wood River, IL
- uber driver full time Wood River, IL
- companies hiring full time Wood River, IL
- full part time help wanted Wood River, IL
- travel full time Wood River, IL
- full time aba therapist Wood River, IL
- paid training full time Wood River, IL
- 15 an hour full time Wood River, IL
- medical office full time Wood River, IL