Consumer Insights Specialist

Consumer Insights Specialist

Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S. and Canada. Neptune's In-Store Media network is unmatched across 60,000 locations and 140 banners, including Albertsons, CVS, Dollar General, Family Dollar, HEB, Kroger, Loblaw, Metro, Publix, Sobeys, Southeastern Grocers, Meijer, HyVee, Total Wine & More and Wakefern. Linked to its market-leading Digital Incentives Network at many of the same retailers plus BJ's and Target, along with Neptune's exclusive ability to combine in-store and Digital OOH content into a single platform with unparalleled precision, scale and proven results, the Company is "one of one," uniquely positioned to seamlessly drive traffic, conversion and profitable revenue growth for retailers and advertisers.

As a member of the Consumer Insights team, this role provides data-driven insights to support the planning, selling, and evaluation of marketing campaigns for CPG clients across in-store and digital channels. The Consumer Insights Specialist works closely with internal stakeholders, particularly the Sales team, to translate complex data into clear, actionable insights.

Key responsibilities include:

• Analyze multiple data sources, such as POS and syndicated data, to inform campaign planning and assess post-campaign performance
• Serve as the liaison with external research vendors, ensuring timely delivery and clear interpretation of program results
• Develop client-ready analyses and presentations with clear insights and recommendations
• Support Sales team with data-driven insights for client meetings, pitches, and sell-in
• Respond to ad hoc insight requests and act as a data resource for internal stakeholders

Core competencies:

• Analytical & Critical Thinking Problem Solving
• Communication & Storytelling Curiosity & Learning Mindset
• Attention to Detail Collaboration & Teamwork
• Initiative & Follow Through Strong Work Ethic

Job competencies:

• Strong quantitative orientation with the ability to manage and analyze large datasets
• Ability to synthesize complex information into concise, actionable insights
• Strong presentation skills with the confidence to answer questions clearly and effectively
• Ability to adapt communication style to suit both technical and non technical audiences
• Proven ability to manage multiple priorities in a deadline driven environment

Educational requirements:

• BA/BS, Business degree preferred, quantitative or analytic degrees a plus.

Professional experience:

• Experience in Consumer Packaged Goods (CPG), retail, shopper marketing, or marketing analytics
• Experience working with and presenting insights to internal stakeholders and/or clients is a strong asset.

Technical skills:

• Advanced proficiency in Microsoft Excel (data analysis, formulas, pivot tables)
• Strong PowerPoint skills with the ability to create clear, compelling, client-ready presentations
• A quantitative background (statistics, programming, BI/Tableau) is desirable

Other requirements or preferred skills:

• Minimal travel – position is remote.
• Proven record of delivering quality results on time
• Ability to use logic to analyze data to draw conclusions and convey or provide advice or consultation
• The ability to communicate clearly, concisely and effectively both verbally and in written communication
• Strong interpersonal skills and the ability to work effectively with others

Experience: 1-3 Years

Location: Remote, Preferred in Greater Toronto Area

Applicants must be able to work for any CA employer and not require sponsorship either now or in the future.

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Neptune Retail Solutions is an Equal Opportunity Employer