Systems Engineer

Systems EngineereTrepid is an award-winning veteran owned managed security service provider (MSSP) located in and certified by the state of Maryland. We provide complete and comprehensive fully managed cyber solutions that deliver on all five tenants of the NIST framework. eTrepid also remains on the forefront of industry changes such as regulations associated with the Cybersecurity Maturity Model Certification (CMMC).The sun never sets on eTrepid, partnering with global leaders in IT enables our client systems to be monitored and serviced by seasoned and certified professionals in real time 24 hours a day, seven days a week, 365 days a year. We can even put boots on the ground in all 50 states.Job DescriptionWorking knowledge of Microsoft 365 modern workspaceWorking knowledge of Office365 Security and Compliance CentreTraining and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook, etc)PowerShell scriptingTroubleshooting, solving and following up of Level 1 and 2 incidentsEndpoints management through Intune or other Mobile Device Management solutionOperational security, maintenance, and governance Perform software upgrades and patches (PC software, Windows patch, firmware upgrades etc.)Troubleshoot various Office 365 issues including connectivity and mobilityAbility to provide onsite support when neededInstalling, configuring and maintain servers and networksTroubleshooting and configuration of Exchange Online and Active DirectoryPerformance management and optimizationSupport anti-spam, web-filtering, network perimeter defense appliances and remote access solutionsManage and support storage and virtualization platformsExperience in Active Directory infrastructure, primary network services (TCP/IP, DNS, WINS, DHCP, etc.), and networked-based applications such as Exchange, SQL, anti-malware, backup, and disaster recovery systems (BDR).Monitoring, managing, and troubleshooting of configuring LAN/WAN, CISCO/Fortinet/Netgear Switches/routers, Cisco/Fortinet firewalls, Cisco/RUCKUS wireless devices, SoHo Network Devices, and SDWAN devices.Remote IOS upgrade of network devices like Switches, Routers, Firewall and WLC.Good knowledge in Layer 2 & Layer 3 switching technology like VLAN, VTP Server/Client, STP, RSTP, MSTP, Rapid-PVST, Inter-Vlan routing, HSRP, VRRP, stacking switching & troubleshooting.Firewall Inside, Outside & DMZ zone and Security Level, Policy, rule management, security, High-Availability, Cluster, Failover, logs monitoring and troubleshooting.Operating System security rights, privileges, user and patch management as well as hardening techniques.Order, install, configure, and maintain personal computers, Windows networks, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures disk drives, printers, plotters, and related equipment.Develop and conduct various training and instruction for system users on operating systems, relational databases, and other Microsoft applications; assist users in maximizing use of networks and computing systemsQualificationsREQUIRED SKILLS:Position requires considerable decision-making capability. Ability to evaluate and act on a wide variety of technical situations.Active Security Clearance.Minimum of 4 years experience in system administration, including server and help desk supportMust handle multiple tasks, work under pressure, and work well with people.Excellent oral and written communication skills.Bachelor's Degree in Computer Science OR related field OR equivalent experienceMCSE (Microsoft Certified System Engineer) OR equivalent experienceCCP CertificationDESIRED SKILLS:Experience administering Microsoft 365 (GCC HIGH) and Azure GovernmentProven hands-on network engineering experience.Ability to travel at times and 24X7 availabilityExperience with Business Continuity, Backup, and Disaster RecoverySecurity+ OR equivalent experienceManage and maintain VoIP phone systemsExperience with communications equipment and cablingAdditional InformationIf you have an interest and meet these requirements, we encourage you to apply online!Must be a United States Citizen to Apply.Successful applicants will be asked to show proof they can legally work in the U.S.EOE Principles Only.