Insurance Specialists

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking Disaster Recovery Insurance Specialists to join our dynamic team. This is a contingent position, with deployment scheduled as work becomes available. In this role, you will provide critical support to local, state, tribal, and territorial clients, ensuring compliance with the Robert T. Stafford Act and FEMA’s Disaster Assistance Policy (DAP) 9580.2. You will play a key role in helping communities recover from federally declared disasters by reviewing insurance policies, claims, and activities, offering expert recommendations, and providing technical guidance related to FEMA Public Assistance programs. This position will be offered on a contingent basis, pending client request.

As a Disaster Recovery Insurance Specialist, you will:

• Provide Expert Guidance: Assist clients in navigating insurance compliance with the Robert T. Stafford Act, 44 CFR, FEMA Public Assistance Program and Policy Guide (PAPPG), and other relevant regulations.
• Review and Recommend: Analyze insurance policies, settlements, and receipts to provide informed recommendations during all phases of project development.
• Calculate Insurance Adjustments: Determine insurance adjustments in accordance with federal and insurance guidelines.
• Collaborate with Experts: Work closely with architects, engineers, and construction managers to verify quantities, develop cost estimates, and resolve discrepancies between insurance calculations and project estimates.
• Maximize Client Assistance: Support project staff in coordinating FEMA Public Assistance activities to ensure clients receive the maximum eligible assistance.
• Educate and Coach: Provide training and coaching to clients on insurance standards to reduce de-obligation risks and enhance future reimbursement opportunities.
• Deliver Exceptional Service: Maintain strong relationships with state emergency management officers and sub-recipients through responsive and professional day-to-day interactions.
• Ensure Quality and Timeliness: Deliver high-quality work products that meet AECOM’s standards while adhering to project timelines.
• Manage Documentation: Perform data entry, maintain project filing systems, and manage documentation within an electronic document management system.
• Resolve Issues: Address routine questions and escalate complex issues to senior team members as needed.

Qualifications

Minimum Requirements

• BA/BS + 2+ years of demonstrated past performance with FEMA Public Assistance or other relevant programs at the state and/or federal level or demonstrated equivalency of experience and/or education
• Must pass a state and federal criminal history/security background check.
• Must pass a pre-employment drug screen.
• Valid US Driver’s License for travel to various regional and satellite locations to support project task(s) assignments and scope of work. For positions with driving responsibilities, Motor Vehicle Records are reviewed as part of AECOM’s background check process to ensure compliance with the Company’s driving standards.
• Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual collaboration (Microsoft Teams, etc.).

Preferred Qualifications

• Experience delivering PA Assistance on at two or more previous disasters.
• Experience and practical knowledge of FEMA Categories and project worksheet development.
• Possess flexibility to respond to and manage different tasks, often with competing priorities;
• Excellent verbal and written communication skills;
• Ability to work in a team environment;
• Strong work ethic and ability to work independently.

Additional Information

• This position does not include sponsorship for United States work authorization.
• This position does not include relocation benefits.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

State/Province: KentuckyBusiness Group: DCSLegal Entity: AECOM Field Services LLCBusiness Line: WaterWork Location Model: On-SiteOperating Group: AmericasPrimary Location: US - Louisville, KY Compensation: USD 34 - USD 44 - hourly