Director Health & Wellness (Fitness Operations)- Dover YMCA Family Location

Job Description

Job Description

The Dover YMCA branch boasts a cause-driven leadership team that is implementing exciting changes, including a major renovation of the wellness floor this fall. You'll hit the ground running with a freshly renovated fitness center and a team eager to elevate our services to the next level.

The Director Health & Wellness (fitness operations) is responsible for leading and executing strategic initiatives that promote health and wellness across the organization or community. This role drives the development, implementation, and evaluation of programs that encourage physical activity, nutrition, mental wellness, and chronic disease prevention. The Director will collaborate with internal departments, external partners, and key stakeholders to ensure measurable outcomes and long-term impact.

Our Promise:

Ensure every youth and teen we serve is on a pathway to success
Improve the health and wellbeing of every individual and family we serve
Unite communities and inspire service to others

Benefits & Perks:

Full benefits package including Dental, Vision & Health Insurance
Generous PTO vacation, 12 paid holidays, and sick leave
Free Nationwide Y Membership for your Household
12% Employer-Funded Retirement Plan upon meeting eligibility
Learning and development workshops
Career advancement opportunities
Staff Discounts on Programs & Services and more!

Salary: $55,517-$62,457 per year. Final compensation is based on factors such as skills, qualifications, and experience.

Essential Responsibilities

• Design, lead, and continuously improve and grow fitness and wellness programs including group exercise, personal training, active older adults, and inclusive wellness initiatives.
• Ensure that all programs are evidence-based, culturally responsive, and aligned with YMCA core values.
• Direct the recruitment, onboarding, training, coaching, and performance management of fitness and wellness staff, including group exercise instructors and personal trainers.
• Develop and monitor departmental budgets; analyze financial reports, manage revenue and expenses, and implement corrective actions when needed.
• Establish and track key performance indicators for programs and staff, using data to evaluate effectiveness and member satisfaction.
• Partner with community organizations, healthcare providers, and local businesses to enhance wellness offerings and increase community outreach.
• Lead innovation in member engagement and retention strategies, integrating technology and trends to enhance the member experience.
• Ensure all operations meet or exceed YMCA standards for quality, safety, cleanliness, and member service.
• Serve as a visible leader in the facility, modeling exceptional member engagement and fostering a welcoming, inclusive atmosphere.
• Support association-wide strategic priorities, fundraising efforts, and risk management protocols

Minimum Qualifications

• Strong interpersonal and communication skills to serve a diverse community
• Bachelor’s degree from an accredited four-year college/university in Fitness management, Health/Physical Education, Exercise Science, exercise Physiology or equivalent.
• Certified personal trainer certification (ACE or NASM) or other recognized PT certifications
• Proven success in developing and scaling wellness programs.
• Strong knowledge of evidence-based practices in health and wellness.
• Excellent communication, strategic planning, and team leadership skills.

Preferred Qualifications

• Multi-lingual
• Four or more years of experience as a personal trainer
• YMCA Team Leader or Multi-Team/Branch Leader certification, and or related job training in leadership development.

The YMCA of Delaware is an equal opportunity employer. The Y maintains a work environment in which staff are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and staff without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.