On-Site Apartment Manager

Job Description

Summary/Objective

The role will manage the property as well as any issues that arise at the property. This role requires the candidate to live on-site. Candidate must have solid knowledge and experience with standard California Apartment Association (CAA) forms and agreements and proven ability to complete multiple time-sensitive processes with accuracy.

Essential Functions

• Solid knowledge of standard CAA forms and agreements.
• Enforces occupancy policies and procedures and addressing violators.
• Collection of monthly rents and making bank deposits.
• Accomplishes financial objectives by collecting rents and deposits, creating receipts and analyzing variances, and initiating corrective action within Property Management Software. (AppFolio)
• Immediately report and/or update management about upcoming vacancies and all major or non-routine issues.
• Obtain authorization for all non-routine repairs, changes or improvements.
• Awareness of government policies concerning rental discrimination.
• Enforcement of house rules.
• Arranging and supervising routine repairs or service.
• Schedule and supervise changes and repairs for re-rental.
• Report late rent payments.
• Serve authorized eviction notices.
• Advertise and show vacant units for re-rental.
• Coordinate/host Open-House events as needed.

Move in/Move out Duties

• Organizing apartment move-in/move-out and walk through inspections
• Greeting potential residents, showing on-notice and vacant apartments, aiding them in the application process.
• Coordinate tour with potential residents.
• Communicating & planning scheduled move in/move out inspections, applications and leases.

Maintenance and Porter Duties

• Surveying the buildings and grounds on a daily basis, reporting immediately any problem to Corporate Office.
• Responding to tenants’ repair issues/work orders in a timely and thorough manner.
• Serving and communicating notices to tenants when necessary.
• Carrying out minor maintenance/porter tasks such as but not limited to changing bulbs, cleaning the laundry room, cleaning BBQ area, cleaning mail area, flipping a breaker line, shutting off main water lines, measuring blinds, cleaning the grounds of any extraneous debris, sweeping property, wiping banisters and occasional weeding between landscape maintenance company visits.
• Assisting in scheduling and overseeing general contractors and outside vendors with major repairs.
• Communicating with corporate office once a week to go over scheduled repairs and vacancy status.

Experience Requirements and Qualifications

• 4 years of on-site property management experience, required.
• High school diploma, GED, or equivalent, required.
• Bachelor’s degree or equivalent experience, preferred.
• 4 years of management experience, preferred.
• 4 years of experience knowledge of AppFolio software, highly preferred.
• Solid knowledge of office software such as Microsoft Outlook, Excel, and Word, required.
• Experience with affordable housing property management, highly preferred.
• Must be willing to live on-site, required.
• Professional communication, interpersonal skills and written correspondence, required.
• Strong organizational skills and attention to detail, required.
• Reliable transportation for occasional travel to corporate office, required.
• Experience in supportive housing property management, required.
• CA Fair Housing training certificate required, may complete after hire.
• Knowledge of property maintenance and physical upkeep requirements, required.
• Bilingual, preferred.

Compensation

Hourly pay for work performed and discounted rent for on-site apartment unit.

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid holidays

Schedule:

• Monday to Friday
• Weekends as needed