Site Reliability Engineer ED&A Global Industrial
NAPA Auto Parts - Genuine Parts Company
Site Reliability Engineer - ED&A
The Site Reliability Engineer EDA is a technical contributor responsible for Site Reliability Engineering practices supporting the Enterprise Data & Analytics platform. This role performs reliability and operational engineering for data and analytics platforms integrations pipelines and related services including platforms such as Google BigQuery Microsoft Fabric Power BI Power Platform and associated Azure and Google Cloud services. The Site Reliability Engineer establishes service-level indicators service-level objectives error budgets monitoring alerting dashboards and runbooks while driving incident response root-cause analysis automation capacity planning performance tuning resilience and production readiness. This role provides technical guidance engineering standards and operational best practices for engineers supporting EDA services and partners closely with data engineering application cloud security and governance teams to improve reliability supportability and business outcomes.
JOB DUTIES
- Performs reliability and operational engineering for the Enterprise Data & Analytics platform including Google BigQuery Microsoft Fabric Power BI Power Platform associated data pipelines integrations automation reporting services and dependent cloud services.
- Establishes and governs service-level indicators service-level objectives error budgets availability targets performance baselines monitoring standards alerting practices dashboards runbooks and operational health metrics for EDA services.
- Analyzes telemetry from monitoring logging tracing platform administration pipeline execution query performance capacity consumption and cost-management tools to identify reliability performance security scalability and efficiency improvements.
- Partners with data engineering application cloud security governance analytics and infrastructure teams to improve platform design integration patterns deployment practices release readiness supportability resilience and production operations.
- Drives automation for provisioning deployment remediation monitoring configuration environment validation job and pipeline health checks alert enrichment access reviews incident response workflows and operational reporting.
- Guides capacity planning performance tuning resilience engineering disaster recovery planning backup and restore validation service continuity planning architecture reviews and production readiness assessments for EDA services.
- Troubleshoots and resolves incidents involving data and analytics platforms workloads integrations pipelines APIs automation flows connectors workspaces gateways permissions queries semantic models and platform dependencies.
- Drives incident response root-cause analysis post-incident reviews corrective actions and reliability improvement plans to reduce recurrence improve operational maturity and strengthen customer experience.
- Provides technical guidance engineering standards implementation patterns peer support operational reviews documentation practices and reliability expectations for engineers supporting the EDA platform.
- Promotes secure compliant cost-effective and well-governed data and analytics operations by supporting access controls data protection practices platform governance resource utilization reviews lifecycle management and operational reporting.
EDUCATION & EXPERIENCE
Typically requires a bachelors degree and five (5) to seven (7) years of experience in a technology and/or software engineering role or an equivalent combination.
KNOWLEDGE SKILLS ABILITIES
- Advanced understanding of SRE principles including reliability engineering observability automation incident response root-cause analysis post-incident improvement service-level indicators service-level objectives error budgets and production readiness.
- Experience performing reliability operations or engineering support for enterprise data and analytics platforms used for reporting data engineering integration automation business intelligence and business productivity workloads.
- Experience with Google Cloud data services such as BigQuery Cloud Storage Cloud Logging Cloud Monitoring IAM networking concepts and workload or job performance troubleshooting.
- Experience with Microsoft Azure services and operational capabilities including Azure Monitor Log Analytics Azure networking identity and access management resource management and cloud-native administration.
- Experience with Microsoft Fabric Power BI Power Platform Power Automate Power Apps gateways connectors workspaces data pipelines semantic models and platform administration concepts.
- Ability to monitor troubleshoot and tune platform performance capacity reliability availability jobs queries pipelines APIs integrations automation flows and dependent services.
- Knowledge of identity access security data governance compliance data protection backup recovery and change-management practices for enterprise data and analytics platforms.
- Experience creating and governing operational dashboards alerting standards runbooks production support documentation platform standards reliability scorecards and continuous improvement plans.
- Experience with automation scripting infrastructure as code configuration management and CI/CD tooling such as Azure DevOps Terraform PowerShell Python or similar tools.
- Experience with observability and monitoring platforms such as Azure Monitor Google Cloud Monitoring Grafana Datadog Dynatrace or similar tools.
- Ability to provide technical guidance across infrastructure security data application cloud governance and business technology teams to improve reliability supportability standards adoption operational maturity and customer experience.
- Strong troubleshooting skills across cloud services network dependencies APIs databases operating systems authentication authorization and enterprise integration patterns.
- A strong mix of software engineering systems engineering data platform operations automation production support technical guidance and cross-functional collaboration skills.
PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS:
SUPERVISORY RESPONSIBILITY:
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and skills required. Management retains the right to add or modify duties at any time.
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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.
Required Experience:
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