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AI Quality & Frontline Performance Lead

Devoted

Devoted Health is seeking a Sr. Manager, AI Performance & Operations to lead quality efforts for frontline AI agents and human teams. This role embeds with frontline leaders to shape quality definitions, drive real-time evaluation, and build scalable coaching workflows that boost both agent and member outcomes. The position requires strong leadership, fluency with AI tools, data-driven decision making, and the ability to navigate ambiguity while delivering concrete improvements across multiple #J-18808-Ljbffr Devoted

Vacancy posted 2 days ago
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