Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Holiday pay
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve had a fulfilling 19-year career as a State Farm Agent and am always excited to welcome team members who are passionate about this industry—especially those aspiring to become agents themselves. Our agency is proud to be recognized for its excellence, and we foster a professional yet fun environment centered on continued growth and learning.

Team members who help us reach our goals are rewarded not just through commission and bonus opportunities, but also with team lunches, promotional trips, and other exciting incentives that celebrate hard work.

We’re also committed to giving back—I volunteer at a local food bank, and our team actively sponsors youth and collegiate sports programs. As a bilingual team, we’re proud to serve our neighbors across Long Island and the greater New York City area.

If you’re growth-minded, community-focused, and ready to build a meaningful career, we’d love to hear from you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with James Piscitelli - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.