C-Store Attendant

Description

$750 Hiring Bonus for new Team Members plus $50 in gas gift cards during our onboarding process.


Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.

There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!

Greets and serves guests in a friendly manner, prepares product, maintains food safety and sanitation standards, handles the sale of merchandise, may at times process light paperwork. Exceptional customer service is a vital component of the position.

ESSENTIAL DUTIES AND RESPONSIBILITES:

• Operates cash register and properly handles all cash or credit transactions
• Greets customers, offers assistance as customers enter the C-Store, and continues to provide friendly and excellent service throughout the customer's visit; ensures guest satisfaction in all retail outlets
• Accurately maintains balance of cash register throughout the shift and at the end of the shift
• Exchanges funds with the Main Bank as scheduled or needed throughout the shift
• Keeps accurate records of transactions as outlined in the C-Store policy and procedure
• Provides current and useful information regarding the products available in the C-Store
• Uses IGNITE service skills to sell and up-sell products in the retail outlets and products and events throughout Prairie Band Casino & Resort
• Demonstrates a complete understanding of menu items and explains them to guests accurately
• Prepares food neatly, according to formula, and in a timely manner
• Checks and restocks items to ensure a sufficient supply throughout the shift
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
• Cleans and maintains the customer and service areas and equipment to promote a clean restaurant image.
• Understands and adheres to all quality standards and procedures
• Inventories and stocks merchandise on set schedule and/or as needed
• Prepares and serves food for guests of the C-Store
• Secures payment for accommodations and gives proper change when required
• Maintains control of departmental assets
• Handles and solves any concerns and questions from customers in the C-Store, seeks supervisors assistance when appropriate and/or needed
• Adheres to regulatory, departmental and company policies in an ethical manner and
• encourages others to do the same
• Other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE :

Required

• Six months experience as a cashier or in a cash handling position
• Ability to be kind, courteous and provide exceptional customer service
• Knowledge of kitchen sanitation, operations, and maintenance of kitchen equipment
• Basic knowledge of food preparation techniques
• Willingness to work various shifts, weekends, holidays and extended hours as required

• Must present a well-groomed professional appearance and maintain uniform/appearance standards set forth in the Prairie Band Casino & Resort Team Member Handbook
• A record of satisfactory performance and reliability in all prior and current employment
• Must be able to work both independently and as a member of a team

Preferred

• High school diploma or equivalent
• Ability to operate a computerized Point of Sale system/cash register
• Prior 10-key and Agilysys experience
• Prior sales experience
• Ability to qualify for company insurance coverage

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Must be able to stand for an entire shift up to 10 hours
• Able to bend, reach, kneel and grip items while working at assigned area
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak, and understand English
• Operate in mentally and physically stressful situations
• Must be able to tolerate extreme temperatures
• Possess coordination and dexterity to use kitchen utensils, such as knives, spatulas, food tongs
• Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area
• Able to operate the following kitchen equipment: microwaves, ovens, and other utensils when preparing food orders
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust
• Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly

Indian Preference Exercised

Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.