Enterprise Architect

Enterprise ArchitectAn Enterprise Architect (EA) focuses on the big picture, creating technology strategies that enhance connectivity and human experiences across the entire organization. An Enterprise Architect is the technical lead for the customer that transcends the Account Executive and is the primary technical contact for the customer. The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs. The Enterprise Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the solution design during the lifecycle of the sale. Also, this position can explain, position, and justify costs related to ConvergeOne's solutions.ResponsibilitiesEssential FunctionsDevelops and advises on enterprise architecture modelsAligns technology initiatives with business objectives/experiencesAdvises on technology trends and innovationsValidates solution discovery requirements and aligns them to customer outcomes/experiencePresents C1's entire portfolio and C1 (ConvergeOne) "Human Experience" storyCollaborates closely with key customers and maintains key technical relationships with customersCollaborates closely with Account Executives, forming synergistic partnerships that ensures a unified approach to customer needs, from solution crafting to account managementLeads technical teams (Design Engineers, Solution Architects, Chief Advisors, Delivery Engineers, Project Managers and Managed Services engineers)Oversees and responsible for the whole sales cycle, serving deals from discovery through project execution and supporting adoption in partnership with Services, PM and Lifecycle teamsActs as the main orchestrator behind any major deal, ensuring that all elements of the deal from initial customer requirements to final implementation plans are seamlessly integratedInteracts directly with key customers, virtually and preferably in-person, to build relationships, lead projects (pre-Sales, Post-sales, and Managed Services) and ensure C1 successMaintains ongoing engagement with customers who consume managed services, ensuring that their evolving needs are consistently met and that our solution continues to align with their long-term objectivesRemains connected to assigned customers, including between projectsAdditional Specific Duties and ResponsibilitiesAccustomed to working in virtual office environmentQualificationsRequired QualificationsExtensive experience in enterprise-level projectsStrong strategic thinking and leadership skillsAbility to relate to customers' needs and showing understanding and insightAbility to function as trusted advisor and build long-lasting trustworthy relationships with customersDemonstrates comprehensive technical abilities across various domains and across numerous services models (pre-sales, Delivery and Managed)Deep understanding of enterprise architecture frameworks, cloud computing, Collaboration, and Infrastructure designAbility to work independently with minimal direction providing accurate solution architecture for clientsAbility to communicate with all levels, including executive levels, with customers and partners, and bridge the gap between business users and information technologyExcellent written and verbal communication and presentation skills to convey complex technical details in a manner understandable to non-technical stakeholders; excellent relationship and collaborations skillsCompetency in negotiating with vendors, team members, and stakeholders to reach optimal outcomesAbility to adapt to new challenges and technologies; staying updated with industry trendsAbility to prioritize tasks and projects to meet deadlines without compromising qualityAbility to identify and assess technical risks and create mitigation strategiesAbility to mentor, guide, and manage technical teams, ensuring that projects are executed efficientlyCertifications or equivalent experience in area of focusProficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio, and SharePointAdditional InformationC1 BENEFITS* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)* Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)* RX Home Delivery* HSA with Employer Contribution * In-vitro Fertility (treatment coverage) * Dental * Vision (2 plans: 12-month and 24-month frames allowance) * FSA Plans (Healthcare, Dependent Care and Limited Purpose) * Pre-tax Commuter Plans * Employer-paid Life Insurance * Employer-paid Short + Term Disability * Long Term Disability (2 plans: Employer-paid or optional Self-paid)* Paid Parental Leave (4 weeks at 100%) * Employee Assistance Plan * Voluntary Life Insurance for team member, spouse and child* Voluntary Accidental Death for team member and spouse * Legal/ID Theft Plans * TeleHealth * Wellness via Omada Health (healthy living solution) * Travel Assistance * Business Travel Accident Coverage* Medical for foreign travel coverage* Employer-paid Pet Telehealth * Accident Insurance * Critical Illness Insurance * Hospital Indemnity Insurance * Volunteer Time Off* 10 Holidays* Summer Sizzle* On Demand Pay (Daily Pay)Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement and/or the current version of the workplace poster.Pay Range$125,000 - $200,000Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay. Innovate Mississippi