AI Evangelist - Program Manager

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change, constantly growing as you work hard for a mission that matters at a company where you matter. Team & Role Overview Axon’s Corporate AI Team sits within the Enterprise Data organization and focuses on internal‑facing AI solutions that help Axon employees do more high‑value work with less manual effort. The team builds and operates Cortex, Axon’s internal AI platform that provides GPT‑class models, chat assistants, and secure integrations with systems like Quip, Jira, Slack, Microsoft 365, Snowflake, and more. We are looking for an AI/Technology Evangelist to drive adoption, understanding, and responsible use of AI across the organization. What You’ll Do Adoption & Enablement Design, build, and deliver training programs (workshops, office hours, lunch‑and‑learns, self‑paced content) that help employees effectively use AI tools including Cortex, Claude, Copilot, and internal AI‑powered applications. Create and maintain a library of enablement materials—quick‑start guides, prompt engineering playbooks, video walkthroughs, FAQs, and best‑practice documentation. Run an internal AI champions program (e.g., Champions Circle) to cultivate power users across business units who can drive adoption within their teams. Track and report on adoption metrics—usage, engagement, satisfaction, and business impact—to measure progress and identify gaps. Use Case Discovery & Delivery Partner with teams across Axon (Finance, Sales, Operations, Legal, HR, Support, Engineering) to identify workflows where AI can reduce toil, improve quality, or create leverage. Prioritize use cases based on impact, feasibility, and alignment with Axon’s mission; work with the Corporate AI Team to scope and deliver solutions. Build lightweight prototypes and demos that show teams what’s possible before committing engineering resources. Document and share success stories—quantified wins, before/after workflows, and lessons learned—to build momentum across the organization. Communication & Storytelling Serve as the primary internal voice for Axon’s AI platform—communicating roadmap updates, new capabilities, best practices, and success stories to all levels of the organization. Create compelling content (blog posts, internal newsletters, Slack updates, demo videos, presentations) that keeps AI visible and accessible. Present to leadership and executive audiences on AI adoption progress, emerging opportunities, and strategic recommendations. Represent Axon’s Corporate AI work externally where appropriate—conferences, meetups, industry events, and thought leadership content. Security, Governance & Responsible AI Educate teams on safe and responsible use of AI tools—covering topics like secrets management, data classification, prompt injection risks, and compliance requirements (CJIS, FedRAMP, SOC 2). Develop and maintain a safety guide and similar resources that help employees understand the risks of AI‑generated code and content. Partner with Security, Legal, and Governance teams to ensure AI adoption programs reflect Axon’s policies and ethical commitments. Help operationalize responsible AI guardrails—model selection guidance, data minimization, usage controls, and audit logging. Ecosystem & Community Building Build and maintain a clear map of AI initiatives happening across Axon—connecting teams solving similar problems and preventing duplication of effort. Stay current with the rapidly evolving AI landscape (new models, tools, techniques, risks) and translate what matters into actionable guidance for the organization. Evaluate new AI tools and vendors; make recommendations about what to adopt, pilot, or avoid. Contribute to Axon’s external AI community presence through talks, blog posts, open‑source contributions, or partnerships. What You Bring bachelor’s degree in Computer Science, Engineering, Communications, or a related field, or equivalent practical experience. 8+ years of experience in technology roles, with at least 3 years focused on AI/ML, developer relations, technical evangelism, enablement, or a closely related domain. Demonstrated ability to explain complex technical concepts to non‑technical audiences—in writing, in presentations, and in one‑on‑one conversation. Hands‑on experience with modern AI tools and platforms (LLMs, coding assistants, automation frameworks, cloud AI services). Strong understanding of software development practices, cloud infrastructure, and enterprise technology stacks. Track record of driving technology adoption or transformation initiatives within an organization. Self‑directed and comfortable operating with ambiguity; builds one’s own roadmap. Strong communication and collaboration skills, comfortable working across every level of an organization, from individual contributors to C‑suite executives. Preferred Experience Experience in developer relations, technical evangelism, or technical training at a technology company. Hands‑on work with LLM platforms and tools (OpenAI, Anthropic, AWS Bedrock, Azure OpenAI). Experience building and running internal enablement programs—training curricula, champions programs, office hours, documentation libraries. Familiarity with AI governance, responsible AI frameworks, and compliance requirements (CJIS, FedRAMP, SOC 2). Experience integrating with enterprise systems like Jira, Confluence/Quip, Slack, M365, Salesforce, or Snowflake. Public speaking experience—conferences, webinars, all‑hands presentations, customer events. Background in public safety, government technology, or regulated industries. Understanding of prompt engineering, RAG architectures, agentic workflows, and AI evaluation methods. Content creation skills—writing, video production, or visual design experience. Don’t meet every single requirement? That’s okay. At Axon, we encourage applicants who bring a strong foundation in AI/ML, technical evangelism, or enablement. We look for people who thrive in a fast‑paced, collaborative environment and can contribute to the mission of protecting life. We are an equal‑opportunity employer that values diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. #J-18808-Ljbffr Axon