Medical Assistant

Job Title

To provide clinical support services to Nursing Services.

Job Description

The role involves providing clinical support services to Nursing Services.

Essential Functions

The essential functions include:

• Knowledge and demonstration of agency core values in day-to-day activities.
• Ability to work effectively with individuals from a variety of cultural and ethnic backgrounds.
• Demonstrates the ability to effectively use technology and appropriate use of support.
• Providing compassionate patient support and care, attention, and assistance during office visits.
• Coordinating daily office activities, greeting individuals, and checking individuals in for their appointments.
• Gathering data and documenting information in EMR and reporting any concerns to nursing leadership.
• Obtaining and recording vital signs.
• Drawing blood as needed, when fully trained to do so.
• Assist with managing medline calls, obtains necessary information for nursing staff to follow through clinically with the individuals needs.
• Maintains contact with individuals to assure outcome of medline request are completed.
• Maintains a central reference point for medline issues for updates/status changes.
• Obtaining prior authorizations.
• Obtains PMP documentation as needed for medication review.
• Looking up HealtheLink documents as requested.
• Performs clinical activities as assigned.
• Performs data/spreadsheet, faxing, scanning etc for information flow.
• Runs reports as requested by Nursing leadership.

Skills

The skills required include:

• Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work and have access to helpful adequate, competent, and continuous supports and services.
• Must possess skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness and respect for individual's rights and personal preference in treatment are essential.
• Work effectively on multiple tasks concurrently.
• Present a strong professional image.
• Exercise exceptionally good judgment.
• Exceptional interpersonal skills, judgment, and decision-making skills.
• Must possess excellent oral and written communication skills in English.
• Proficient in the use of computer software such as MSWord, Excel, Outlook, etc.
• Additional duties as assigned.

Education Requirements

High School Diploma or GED.

Experience

1 year preferred.

Licensure/Certificate

Applicable Certification/Degree in Medical Assisting Preferred but not required. Must possess a valid Driver's License with a satisfactory driving record and possess a personal vehicle for job requirement.

Compensation

$17.46/hr - $22.26/hr