Sales Manager, Palm Beach Gardens Mall

About The Role As a Sales Manager, you are part of the store leadership team that brings our brand experience to life by cultivating customer and associate engagement. This role partners with the Store Manager to drive sales by delivering an omnichannel experience for our customers. While cultivating an environment of genuine customer connection, you’ll also foster a strong store culture for associates. You educate, coach, and mentor associates on modeling brand behaviors and building authentic customer relationships. This is your opportunity, in partnership with the Store Manager, to build a high‑performing team, drive results, and deliver operational excellence. Responsibilities Cultivate a customer‑focused environment that consistently delivers exceptional customer experiences. Build genuine customer relationships by ensuring high associate engagement and customer service levels. Model brand behaviors and cultivate a customer‑centric culture. Onboard new hires and develop an effective team of associates. Create an inclusive store environment for associates where everyone feels welcome and engaged. Provide in‑the‑moment feedback and coaching so each associate can bring their best to customer interactions. Uphold the highest brand visual standards for merchandise on the sales floor. Lead activities to drive the store's performance, including financial and operational objectives. Balance selling responsibilities and overall store operations activities. Qualifications 1 year retail management experience (preferred) Brings a hospitality mindset when connecting with customers Excellent customer service and interpersonal skills Strong people management skills and ability to develop talent Technology proficient and ability to operate a point‑of‑sale system Strong business acumen and ability to create action plans to drive results Benefits Medical, dental, and vision insurance 401(k) plan Paid time off & holidays Opportunities for monthly bonuses Merchandise discounts plus eligibility for discounts at our sister brands Professional development and opportunities for advancement across our brands Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location Store 1195-The Gardens Mall-ANN-Palm Beach Gardens, FL 33410 Position Type Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact View email address on click.appcast.io. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation. #J-18808-Ljbffr Ann Taylor