Security Ambassador - Unarmed

** $500 Sign-On Bonus **

WHO WE ARE LOOKING FOR

The Rooftop is seeking unarmed Security/Ambassadors to play a key role in maintaining the safety, flow, and overall guest experience for our guests. This individual is responsible for monitoring the rooftop elevator to ensure it does not exceed load and assisting in managing overall rooftop occupancy in accordance with local regulations. This is a guest-facing role that requires both attention to detail and a warm, welcoming presence.

PRIMARY DUTIES AND RESPONSIBILITIES

• Monitor rooftop elevator traffic and ensure it does not exceed 8 guests at a time
• Assist in tracking rooftop occupancy and communicate updates to the MOD
• Greet and engage with guests in a friendly, professional manner
• Notify the MOD when guests request to take the stairs or when stairs are in use
• Maintain a visible, approachable presence near the elevator and/or stairwell during peak periods
• Collaborate with rooftop and hotel staff to support smooth guest flow and manage wait times
• Step in to assist with guest crowd control as needed
• Adhere to all property safety protocols and local occupancy guidelines

Please note that this is not an inclusive list and team members are at times asked to assist with other tasks to best serve the business. Other tasks may be assigned by The Rooftop General Manager or other managers.

JOB REQUIREMENTS

Education & Experience:

• Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills, and abilities.
• Previous experience in hospitality, security, or a related field preferred.

Skills & Abilities:

• Commitment to guest satisfaction and service excellence.
• Comfortable standing and actively engaging with guests for extended periods.
• Excellent communication and people skills.
• Ability to read, speak, and understand English in order to follow directions and procedures, and communicate with the team and guests.
• Ability to learn and perform all essential job functions accurately and safely with minimal supervision.
• Calm and confident in high-traffic environments.
• Team-oriented, dependable, and proactive.

WORKING CONDITIONS

Equipment to Be Used:

• Guest counting software, apps, or manual clicker.

Physical & Mental Requirements:

• Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires
• Ability to stand for long periods of time.
• Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.
• Ability to go up and down four flights of stairs multiple times throughout the shift.
• Ability to push, pull, lift and carry up to 30 lbs.
• Ability to adapt to an ever-changing and sometimes stressful work environment.

Work Environment:

• High guest interaction, involving varying conditions and circumstances with guests, team members, and managers.
• Fast-paced; high volume; team-oriented.
• Outside with some covered areas in variable and changing weather conditions including heat, cold, wind, and rain.

The working conditions described are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WHAT WE HAVE TO OFFER

Location:

• Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston's French Quarter and Art District.
• Steps away from Waterfront Park, Charleston City Market, and Rainbow Row, along with other historic attractions, shopping, and dining.

Hourly Pay:

• $18.00 per hour part-time.
• Sign-on bonus: $250 awarded after 3 months of employment and an additional $250 awarded after 6 months of employment.

Benefits:

• A culture that values curiosity, boldness, intentionality, and delight!
• Opportunities for internal growth and development
• Paid Time Off & Paid Holidays
• Earned wage access through PayActiv - access your earned wages before payday!
• Affordable medical, dental, and vision insurance plans
• Company provided life insurance
• Short & Long Term Disability and Accident and Critical Illness Insurance
• Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%
• Referral program & Employee Assistance Program & Tuition Reimbursement Program
• Discounts at all Avocet-owned hotels and restaurants

WHO WE ARE

Up top is where it's at! The Rooftop, a legend unto itself, Charleston's original rooftop bar. Constantly voted #1, Vendue's lively rooftop boasts views for miles - harbor or city skyline. Pick your pleasure. With tasty food and pulse-pounding drinks to help fuel our guests' merry-making, this is where it's at. Every guest should leave thinking, "damn, that was good fun." - and you can be part of the team that makes it happen!

The Vendue is not traditional in its aesthetic, vibe or the way we serve our guests. Neither is this position. We're here to shake things up to bring our guest experience to the next level-with some flair, and a touch of showmanship. You'll have everything you need to shine - great location? Check. An epic rooftop bar? Best in the city! 200+ piece curated art collection? Yup, but we don't want to brag. We could go on. But we are missing one thing - YOU. What level of creativity, fun, beauty, and inspiration can you bring to the team? Can you match our moxie? We'd love to find out. To learn more, visit thevendue.com.

EOE/DFWP