Assistant Housekeeping Manager

Description:

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact.

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

Why Hyatt Regency Salt Lake City?

Benefits and perks include but are not limited to:

• Discounted & Complimentary hotel room nights

• Receive up to 8 Paid Float Days upon hire! *Dependent on hire date

• Enjoy complimentary meals in our colleague Cafe for every shift worked

• Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days!

• 401K retirement savings plan and company match

• Up to $1,000 in educational assistance per year

• Opportunities to work and visit Hyatt Hotels and Resorts around the world

We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / “Walk-in Wednesday”

Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 4:30 PM at our beautiful hotel:

Hyatt Regency Salt Lake City

170 S W Temple Salt Lake City, UT 84101

For Meeting Room location, please check in at the Security Office for more information

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The Assistant Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter-department communications, purchasing, development of colleagues, and scheduling. The Assistant Housekeeping Manager will promote an atmosphere that ensures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively communicate with guests and team members. This position reports directly to the Executive Housekeeper.

Duties include:

• Responsible for short and long-term planning and the management of the hotel’s Housekeeping operations

• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

• Solid understanding of housekeeping and laundry supplies and pars

• Teach employees importance of, and how to greet guests and courteously solve guest requests

• See that inspection and deep clean programs are consistently maintained

• Ensure all safety and security policies and procedures are followed

• Work closely with all other Departments

• Daily inspection of guest rooms and public areas

• Experience purchasing linens and housekeeping supplies

• Current on latest housekeeping and laundry technology

• Work closely with vendors to ensure proper pricing, delivery, and maintenance

• Experience teaching, supervising, and mentoring multilingual and multicultural staff

• Ensure OSHA and ADA policies are adhered to

• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

• Attain cleanliness and customer service goals

• Coach and counsel employees to reflect Hyatt service standards and procedures

• Proficient in English and Spanish preferred

Qualifications:

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

• 2-3 years or more of progressive hotel Rooms Management experience (typically with Hyatt).

• Housekeeping Management experience required

• Service oriented style with professional presentation skills

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal and administrative skills

• Must be willing and able to work holidays, weekends, AM and PM shifts as business demands

Primary Location: US-UT-Salt Lake City

Organization: Hyatt Regency Salt Lake City

Pay Basis: Hourly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: SAL001563

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.