DISTRIBUTED COMPUTER SYSTEMS ANALYST

Distributed Computer Systems Analyst

This open competitive advertisement is for a Career Service position located at Circuit 9 in Orlando, FL. The mission of the Office of Information Technology is to deliver innovative, reliable, and secure technology solutions that support the strategic objectives and operational needs of the organization. This position is not a telework position and is required to report to the FDC office in the area it serves.

Job duties include providing support for computer systems at multiple sites, including major institutions, probation & parole offices, community facilities, region offices, and other Department related sites. Field staff responsibilities apply to most computer equipment (including personal computers), telecommunications and related software. Responsibilities include planning, designing, implementing and troubleshooting the local area networks and client/server architecture, connecting personal computers to the local area network, installing both client and server software products, maintaining documentation related to the local area network and personal computers connected to the environment, and troubleshooting problems. The position also involves installation and support of a statewide, wide area, or distributed systems network of computer equipment (hardware/software), including site surveys and installation planning, cabling and installation of equipment, and post-installation support and troubleshooting. Additionally, the role includes installation and support of network computers, including setup and loading of software; and performing the technical role of system manager including functions of backup, recovery, troubleshooting. The position coordinates with other DP areas of Corrections and other Agencies to solve any DP issues. It also involves assisting with providing support for VoIP Phones and mobile devices and supporting Education and Re-Entry Programs.

Benefits include paid vacation, sick leave, and holidays. Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. Tuition-Free college courses. Retirement Plans with the Florida Retirement System: Pension Plan (Traditional Retirement Pension Plan) Investment Plan (401(K)-Type Retirement Plan) Deferred Retirement Option Program (DROP) Deferred Compensation.

Requirements include a high school diploma or its equivalent, a valid driver's license, the ability to communicate effectively in English, both verbally and in writing, and experience in IT and/or educated in IT. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.