Director, IT Digital Transformation Lead Source to Pay Solutions

Job Description

Are you passionate about leveraging technology to drive business success? Our Company's Information Technology organization partners with colleagues across the business to help serve our patients and customers around the world.

Enterprise IT (EIT) is an essential component of the IT organization, supporting Enabling Functions across the enterprise by driving future-state objectives. EIT plays a pivotal role in identifying and leveraging emerging technologies, including Artificial Intelligence (AI), to modernize operations, enhance decision-making, and deliver innovative solutions that drive business value.

The IT Digital Transformation Lead for Source to Pay Solutions will partner with global business leaders within Global Supplier Management Group (GSMG) to shape and advance strategies and digital solutions to enable business transformation and operational excellence. This role will drive cross-functional activities and foster collaboration to accelerate divisional and enterprise-wide initiatives.

Responsibilities

• Foster strategic partnership with GSMG business colleagues to align the vision and strategy, translating business requirements into actionable digital solutions and intuitive user experiences
• Drive strategic digital solutions across an end-to-end experience in partnership with the Data, Strategy, & Insights (DS&I) organization to modernize and transform the organizational source-to-pay capabilities, including identifying and implementing automation and AI opportunities to optimize processes, enhance decision-making, and improve operational efficiency
• Design and continuously optimize the complete source-to-pay journey from requisition to payment, ensuring optimal experiences across all user personas including employees, buyers, suppliers, approvers, and procurement professionals
• Deliver seamless, intuitive user experiences for both internal stakeholders and external suppliers across all digital touchpoints and interaction channels
• Cultivate strategic vendor partnerships to leverage emerging platform capabilities, co-innovate on source-to-pay solutions, and drive transformation by proactively assessing orchestration capabilities and aligning functional orchestration with Artificial Intelligence (AI) capabilities across the enterprise to meet future organizational needs and industry best practices
• Partner with Risk & Compliance colleagues to enhance the supplier risk digital solutions and integrations, delivering improved user experiences and streamlined risk assessment processes
• Collaborate with EIT Product Line Leads and IT divisional leaders to synchronize activities, timelines, and dependencies and ensure alignment for key initiatives, such as Third Party Risk or Restrictive Party Screening
• Maintain a deep understanding of evolving business and technology trends, leveraging an outside-in perspective to proactively identify emerging focus areas and opportunities for technology enablement that drive competitive advantage and business value
• Champion value realization by ensuring rigorous prioritization of initiatives that maximize investment returns and deliver measurable business outcomes
• Communicate strategy and facilitate buy-in with key business stakeholders for digital innovation initiatives
• Work with the network of technology partners, architects, and other IT divisions to align business priorities, identify synergies, and explore cross-divisional solution opportunities
• Manage and coach individuals consisting of direct reports, indirect reports, and external partners
• Act as a credible change agent to align our investments and roadmaps with the overall business strategy
• Oversee the Value Team's portfolio of investments, including the development of business cases and follow-up on value realization
• Drive organizational change and cultivate a culture of excellence, innovation, and collaboration
• Champion transparent financial and governance reporting by ensuring timely, complete, and accurate communication of issues, risks, and status updates to all stakeholders, enabling informed decision-making across the organization

Qualifications

Required

• Bachelor's Degree in Computer Science, Information Technology, or a related field
• 10+ years of experience leading and delivering large-scale, complex IT programs and projects within a global enterprise environment
• Technical experience in data and AI

• Deep knowledge of end-to-end Source to Pay processes, including sourcing, contracting, risk, compliance, supplier management, purchase orders, and invoice & payments, with the ability to translate process expertise into effective digital solutions
• Proven ability to collaborate and lead in a cross-functional environment to achieve shared objectives, supported by excellent planning, organizational, and problem-solving skills
• Strong quantitative skills with the ability to leverage data and metrics to guide investment decisions and drive results
• Outstanding written and verbal communication skills, with proficiency in synthesizing and tailoring messages to audiences, including senior leaders

Required Skills:
Asset Management, Benefits Management, Business Case Development, Business Transformation, Business Value Creation, Decision Making, Digital Transformation, Governance Reporting, IT Project Lifecycle, Management System Development, Product Management, Requirements Management, Risk Assessments, ROI Maximization, Stakeholder Relationship Management, Strategic Planning, Supplier Management, Supply Change Management, Supply Management, System Designs

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is
$173,200.00 - $272,600.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at

You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.


Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
n/a

Job Posting End Date:
06/15/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.