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Contact Center Lead — Banking Customer Experience & Operations

Mercantile Bank of Michigan

A community-focused bank in Wyoming, Michigan is seeking a Full-Time Assistant Contact Center Manager to lead a team and enhance customer service experiences. This role requires at least three years of banking-related customer service experience, strong leadership abilities, and excellent communication skills. The position emphasizes collaboration and innovation within the team, providing ample opportunities for professional growth in a dynamic environment with competitive benefits and vacation policies. #J-18808-Ljbffr Mercantile Bank of Michigan

Vacancy posted 2 days ago
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