DEPUTY DIR.TAX CLAIM/ASSESSOR
Dauphin County
Job Title: Tax Claim Bureau Deputy Director
Department: Tax Claim Bureau
Salary: Commensurate with Experience.
Dauphin County Tax Claim Bureau is currently accepting applications for the Full-Time position of Tax Claim Bureau Deputy Director . The overall objective of the Deputy Director is to manage the daily operation of the Tax Claim Bureau, personnel supervision and management of delinquent account files, both automated and manual. The salary is Commensurate with Experience.
ESSENTIAL FUNCTIONS OF JOB:
1. Dispatches delinquent tax reporting forms to taxing authorities and receives delinquent tax returns from school districts and municipalities; reviews delinquent accounts for balances and reconciles records of accounts due.
2. Dispatches statutory and delinquent notices to property owners.
3. Oversees daily receipts and deposits funds received from property owners; directs and oversees the preparation of daily cash settlements and deposits; maintains a cash drawer for the purpose of taking payments.
4. Files official notices with the Prothonotary’s Office and testifies in Court along with the Solicitor for the Tax Claim Bureau, as required, relative to procedures followed for the sale of property at tax sales.
5. Directs and administers the preparation and process of tax sales including statutory notices to owners (return/claim, sale notices), title searches, posting process, advertisement process, and court filings.
6. Directs the preparation of the Tax Sale list, tax deeds, and transfer tax affidavits.
7. Satisfies all statutorily mandated deadlines for collections and/or sales of property, including filing required documents with the Court of Common Pleas.
8. Supervises staff, disseminates and enforces policies, procedures, and personnel issues in Tax Claim and Tax Assessment.
9. Manages data system relative to bankruptcy and payment program; prepares reports, correspondence and current filings.
10. Proposes changes as necessary to the data system to better the overall operation of the Bureau; works with software provider on fixes, updates, and additions.
11. Responds to questions from telephone callers and visitors regarding tax claim issues and valuation issues.
12. Processes certified, returned mailings including verifying, sorting, and filing.
OTHER DUTIES OF JOB:
1. Resolves situations with taxpayers, purchasers, taxing bodies, tax collectors and mortgage companies.
2. Assists taxpayers in process of payment plans.
3. Represents office in court for bad checks, utilizing bad check program through District Attorney’s office.
4. Works with Press Secretary in response to media questions.
5. Implements new processes to improve Tax Claim Bureau processes/records, to include online processes, posting processes, and record retention.
6. Works with the Right to Know officer regarding Tax Claim Bureau records.
7. Attends meetings, training, and seminars as required; involved in PA Tax Claim Bureau Association.
8. Performs other job-related duties as required.
SUPERVISION RECEIVED:
1. Receives instruction and supervision from the Director of Tax Assessment/Tax Claim, and/ or Solicitor for the Tax Claim Bureau.
SUPERVISION GIVEN:
1. Supervises all Tax Claim Bureau staff.
WORKING CONDITIONS:
1. Works indoors in adequate workspace, lighting, temperatures and ventilation.
2. Works with average indoor exposure to dust/dirt, noise, stress and disruptions.
PHYSICAL/MENTAL CONDITIONS:
1. Must possess ability to record, convey and present information, explain procedures and follow instructions.
2. Must be able to sit for long periods throughout the workday, with intermittent periods of standing, walking, bending, twisting, reaching, stooping and grasping as necessary to carry out job duties.
3. Dexterity requirements range from simple to coordinated movements of fingers/hands, feel/legs, torso as necessary to carry out job duties.
4. Sedentary work, with occasional lifting/carrying of objects with maximum weight of ten pounds.
5. Must be able to cope with physical and mental stress of the position and demonstrate emotional stability.
6. Must be able to pay close attention to details and concentrate on work, even when multitasking is required.
7. Must demonstrate resourcefulness in decision making and problem solving.
8. Must have average strength and physical endurance and ability to walk to perform duties as described for extended periods of time during the workday.
QUALIFICATIONS
- EDUCATION/TRAINING:
- Graduation from high school or accredited equivalency program. An Associate’s Degree in Business is preferred. Must possess a valid Pennsylvania driver’s license.
- WORK EXPERIENCE:
- Minimum of 5 years of progressive administrative experience with any acceptable combination of education, training and work experience.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
1. Must be able to speak and understand the English language in an understandable manner to carry out essential job duties.
2. Must possess effective communication and interpersonal skills to communicate effectively with officials, coworkers and the public, both in person, by telephone and internet via inquiries.
3. Must possess initiative and problem-solving skills commensurate with responsibilities of position.
4. Must possess ability to function independently, have flexibility and the ability to work effectively with employees, department heads, staff and the public.
5. Must possess ability to maintain confidentiality regarding property records, as applicable.
6. Must possess knowledge of the PA Statues as pertinent to the assessment laws and tax claim laws.
7. Must acquire a knowledge of the principles of assessment practices as it relates to essential functions of the job and understand assessment practices and taxation based on assessed property values and operate within the office guidelines for delivery of information.
8. Must possess knowledge of the CAMA (computer automated mass appraisal) system.
9. Must possess some technical knowledge of operating personal computers and other office equipment as necessary.
Dauphin County is an equal opportunity employer and is committed to an inclusive workplace free of discrimination and harassment. Dauphin County prohibits discrimination and harassment of any type and affords equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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