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24/7 IT Help Desk Support Specialist

Computing Concepts Inc

Computing Concepts Inc is seeking an IT Service Desk Agent to be the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. You will deliver exceptional customer service, troubleshoot issues, and document resolutions in the ticketing system. The role requires strong communication, multitasking, and the ability to escalate when needed. You will help improve processes and ensure high first-contact resolution while maintaining #J-18808-Ljbffr Computing Concepts Inc

Vacancy posted 5 days ago
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