Business Analyst

Under the general direction provided by the Supervisor II, Business Analysis and Reporting Section, Program Management and Analysis Bureau, of the Personnel and Payroll Services Division (PPSD), the incumbent will assist with a wide variety of analytical activities in support of the California State Payroll System (CSPS) project. The incumbent will support business process analysis and improvement, data cleansing, interface testing, data mapping, problem resolution, legislative analysis, and consultation.


Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)

• Support data cleansing efforts by providing subject matter expertise, consulting on best practices, and performing data cleansing as required. Assist in identifying legacy data to be converted, reviewing data transformation mapping rules, and reviewing data load results to ensure accurate data migration to the new payroll solution.

• Assist in analyzing system reports and interfaces to ensure all required reports and interfaces are documented, addressing any gaps and identifying opportunities for business process improvement. Assist in report and interface testing activities with impacted stakeholders and provide subject matter expertise on the development and execution of interface test cases.

• Contribute to the development of user acceptance test plans and support the identification, creation, and execution of user acceptance test scripts.

• Participate in project business process review sessions, and design and development workshops to prepare for future maintenance and operational responsibilities. Identify changes to current business processes as the State Controller's Office (SCO) transitions from the legacy payroll system to the new solution. Update SCO policies and procedures to reflect those changes.

• Participate in assessing the current operations structure to determine resource organization for both the transition period and future state operations.

• Contribute to identifying, tracking, and resolving post-production incidents.

• Support requirements analysis for new Memorandum of Understanding or legislative requirements introduced during the project and continue this analysis during productions operations.

You will find additional information about the job in the Duty Statement .

Working Conditions


This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99.

This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. Applicants must reside within California at the time of appointment.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY ASSOCIATE

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-532562


Position #(s):
051-221-1401-XXX

Working Title:
Business Analyst


Classification:
INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A
$5,424.00 - $7,270.00 B
$5,930.00 - $7,947.00 C
$6,521.00 - $8,740.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
Sacramento County


Telework:
Hybrid


Job Type:
Permanent, Full Time


Facility:
Personnel/Payroll Services Division


Department Information
The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future.

The Personnel and Payroll Services Division (PPSD) of the California State Controller's Office is responsible for ensuring that more than 290,000 state employees are paid accurately and on time. This division manages complex payroll systems, processes employee benefits, and handles a wide range of personnel transactions. By joining this team, you'll be at the forefront of delivering essential services that directly affect the livelihoods of state workers across California.

Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!

Visit our website to learn more about the State Controller's Office.

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Special Requirements
Take the required examination here: Information Technology Associate Examination


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/1/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


State Controller's Office
Human Resources
Attn: Human Resources Office, J.W.
300 Capitol Mall 3rd Floor, Ste 300


Sacramento , CA 95814


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


State Controller's Office
Human Resources
Attn: Human Resources Office, J.W.
300 Capitol Mall 3rd Floor, Ste 300


Sacramento , CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust.

• Experience with human resources and payroll operations, systems, policies, and procedures.

• Ability to comprehensively analyze, develop and clearly document processes and procedures, and identify process improvement opportunities.

• Ability to develop and foster collaborative working relationships.

• Ability to work independently and collaboratively in a team environment, remaining engaged in a virtual work environment.

• Ambition to develop thorough job knowledge through research, and the desire to share that knowledge with others.

• Ability to effectively communicate, foster relationships, and facilitate meetings with staff at all levels.

• Ability and willingness to manage multiple tasks, adjust priorities, and meet deadlines while maintaining tact and a positive attitude.

• Ability and willingness to ask questions, evaluate information, and develop new and innovative approaches to recommend changes in a timely manner.

• Ability to conduct technical research and communicate solutions.

• Ability to gather, document, and review system requirements and specifications.

• Knowledge of and experience researching and interpreting legislation, regulation, and policy.

• Knowledge of and experience developing, executing, and documenting user acceptance test plans and scripts.

• Knowledge of and experience with the Systems Development Lifecycle (SDLC) principles and practices.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.



Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
PPSD Recruitment
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Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
SCO EEO Officer
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California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.