Front Office Team Member

Job Summary Maple City Health Care Center (MCHCC) is a Federally Qualified Health Center dedicated to improving our community’s health by making quality comprehensive healthcare accessible to all. We strive for a healthy community where everyone is cared for. Front Office Team Member Duties and Responsibilities Greets and receives patients and the public in person and occasionally assists with taking calls as needed. Participates in the front office team to ensure a smooth patient flow and high level of customer service. Participates in community patient enrollment events including MCHCC’s mobile unit. Completes opening and closing tasks for front office. Other duties that support our shared work, as assigned. Required Skills and Abilities Proficient in Word and Excel; experience using an EMR or other integrated software system preferred. Bilingual: English/Spanish; written communication preferred. Demonstrates effective interpersonal skills. Education and Experience High school graduate or GED equivalent required. Associate’s degree or equivalent work experience preferred. Six months previous customer service experience, preferably in a health care setting. Experience in cross-cultural settings. Minimum typing speed of at least 45 words per minute preferred. Physical Requirements and Accommodations Ability to lift up to 15 pounds. Ability to perform prolonged periods of time in front of a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work. Benefits Competitive salary and benefits package (retirement plan, health insurance, childcare reimbursement). Opportunities for professional development and growth. A supportive and inclusive workplace culture. The chance to make a meaningful impact on the healthcare experience in our community. Equal Opportunity Employer Maple City Health Care Center is an equal opportunity employer, and we are committed to creating a diverse and inclusive culture. We do not discriminate on the basis of sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees and the patients we serve. #J-18808-Ljbffr