Call Center Agent - Charleston, WV

Hiring Company: Epik Solutions Job Title: Call Center Agent Location: Charleston, WV Employment Type: 12 Months Rates: $15/hr W2 Skills: Consumer customers, Sales, Calling, Bulk calling, Retaining customer Job Description: Promoting and/saving products and services. Providing an excellent customer experience via phone. Negotiating and completing save/service order requests from customers. Working with customers patiently, tactfully, and efficiently. Accurately informing customers of various fees and adjustments. Providing options to the customer based on product and service needs. Retaining customer experience is a plus point Active listening skills. Ability to follow tactical call flows to optimize the customer experience. Epik Solutions is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment. All employment decisions at Epik are based on business needs, job requirements and individual qualifications and merit, without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other status protected by applicable law or regulations. Epik participates in the E-Verify program.aa415a4b-8b21-40fc-a65c-70d2b25ca29a