Receptionist

JARS Cannabis //ReceptionistReady to elevate your career path to a new all-time high?JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.Does this spark your interest? If so, we'd love to hear from you!What we are looking for:We are looking for someone who is friendly, tech-savvy, organized, great at multi-tasking, and can handle a busy/rapid setting. As a Receptionist, you will be the first point of contact for our customers, so the ability to make a customer's day an amazing one from the moment they walk in the door is key! The position of Receptionist is responsible for checking in new and existing patients per state and CRA requirements, creating patient profiles, and generally assisting where needed.Job DutiesVerifying customers legal age requirement, registering new customer in the POS system, and scanning in returning customersChecking customer purchasing allotments through POS system upon check-inPromoting the JARS brand and getting customers excited about shopping at our locationWelcoming guests and customers into the store with a positive, upbeat, and friendly demeanorUsing proper greetings and salutations to all customers at all timesAssisting with curbside and online orders when neededAnswering calls with professional and proper phone etiquetteProvide customers with information regarding products, store hours and location, daily specials, website address, and more.Emphasizing the JARS Loyalty Program, campaigns, events, daily texts, etc.Show up to each scheduled shift timely and presentableCommunication to budtenders for order completion updatesCreating personable and memorable experiences for all store patronsAlways maintaining Michigan & CRA compliancePerforming opening, mid-day, and closing tasks, as well as general upkeep of the reception areaSupporting store management in an administrative capacity, as requiredAdhering at all times to all applicable laws, regulations, policies, compliance, and protocolsMonitoring customer ques at all timesKeep all online/paper menus current with daily offeringsRequirementsMinimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment1 year previous administrative and/or Front Desk Receptionist experienceMust have strong attention to detail, organization, multi-tasking, and follow-up skillsExcellent customer service skills and communication skillsMust be able to work cooperatively as a team memberMust be 21 years of age or olderHigh school diploma or General Education Diploma (GED) is requiredWork Atmosphere/Physical DemandsRequires some standing and some bending, stooping, and stretchingAbility to operate a computer, POS system and other office equipmentWork will generally be performed in a fast-paced retail cannabis dispensaryInvolves frequent contact with patients and staffWill require working varied hours/day, including nights weekends, holidays, and/or events on occasionEmployee BenefitsFree Employee Assistance ProgramHealth, Dental & Vision Insurance (full-time employees only)401(k) PlanPaid Sick LeaveEmployee DiscountInternal Growth OpportunitiesJARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.Job Types: Full-time, Part-timePay: From $15.00 per hourSchedule:8-10 hour shifts availableHolidaysMonday to FridayWeekend availabilitySupplemental pay types:TipsExperience:Customer service: 1 year (Required)Retail: 1 year (Preferred)Administrative: 1 year (Preferred)Secretary: 1 year (Preferred)Retail sales: 1 year (Preferred)