Service Advisor Performance Based Pay Monday through Friday

Job Description

Job Description

About the Role

Are you naturally good at sales?

Do you enjoy the challenge of earning someone's trust, answering objections, and closing the sale?

You may not have considered a career in automotive, but that doesn't mean you wouldn't be great at it.

At Apex Vehicle Services, we can teach you automotive. We're looking for someone with the communication skills, competitive drive, and natural sales ability that are much harder to teach.

Your job is not to know everything about cars on day one. Your job is to become exceptional at taking care of customers, communicating value, and earning their business. We'll give you the technical support, training, and tools to get there.

Responsibilities

• Guide customers through the service process from initial contact through vehicle pickup

• Listen, ask the right questions, and accurately document customer concerns

• Present repair and maintenance recommendations clearly and confidently

• Sell value and solutions, not discounts

• Professionally work through questions, concerns, and objections

• Follow up on estimates and previously declined services

• Maintain consistent communication with customers throughout the repair process

• Coordinate with technicians and management to keep jobs moving efficiently

• Maintain accurate repair orders, estimates, approvals, invoices, and payments

• Take ownership of your customers, your performance, and your results

What We're Looking For

• Strong communication and natural sales ability

• Comfortable asking for the sale and working through objections

• Competitive, self motivated, and results driven

• Strong sense of ownership and accountability

• Organized and able to manage multiple customers and priorities

• Coachable and willing to learn

• Team oriented with a desire to contribute to shared success

• Automotive or Service Advisor experience is a plus, but not required

• Valid driver's license

If you can sell, communicate, and learn, we can teach you automotive.

What You Can Expect From Apex

We believe good people perform their best when they have the tools, support, and opportunity to succeed.

You'll have an experienced technical and management team behind you, clear expectations, ongoing training, and real value to offer your customers.

At Apex, we don't believe the answer to every objection is a discount. We believe in understanding what matters to the customer, communicating the value of the solution, and earning their business.

And when you tell a customer that Apex stands behind its work, you have something real to back it up. 

The better you become at building relationships, communicating value, and earning business, the greater your opportunity.

Compensation & Benefits

• $70,000 to $120,000 earning potential

• Performance based compensation

• Monday through Friday schedule

• 401(k)

• Health insurance

• Life insurance

• Paid time off

• Employee discounts

• Professional development and ongoing training

• Retirement plan

About Apex Vehicle Services

Apex Vehicle Services is an independent automotive repair company serving Pell City and the surrounding communities.

We believe trust is earned by doing the job right, communicating honestly, and standing behind our work. We bring that same philosophy to our team.

We set clear expectations, measure performance, provide support, and want good people to have the opportunity to build a successful career here.

Think You'd Be Good at This?

You don't need years of automotive experience to get our attention.

If you're a salesperson who enjoys the challenge of earning someone's business, doesn't back away when a customer has an objection, and wants your performance to have a direct impact on your income, we want to hear from you.

If you already have the drive, confidence, and ability to sell, we'll give you the opportunity to turn those skills into a career.