AR Specialist

Description

The Company

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities.

• Full Benefits Package Including 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Fertility Assistance
• Relocation Opportunities
• Paid Uniforms
• Boating Discounts

The Accounts Receivable Specialist is responsible for providing accounting support to the Business Manager, with a primary focus on accounts receivable, as well as assisting members with their immediate needs. This may include, but is not limited to, processing and reconciling accounts receivable, collecting payments, supporting general ledger accounting and account and bank reconciliation, giving information on the facility, products and services, and assisting with reservations. This position may be referred to as a Member Service Specialist.


Essential Duties and Responsibilities

• Assist the accounting department in daily, monthly, and annual activities including generating financial reports, developing budgets, preparing taxes, and assisting with audits and resolving discrepancies.
• Maintain accurate and complete records, including ledgers, journals, invoices, receipts, and information related to supplies and inventory.
• Use documents to verify, record and process transactions.
• Speaking with vendors and suppliers to ensure charges are accurate and the payments are received in a timely manner.
• Communicate with customers to discuss account statuses, charges, or discrepancies.
• Accepting and reconciling daily cash, credit and check payments, and following up with past due balances.
• Developing and maintaining effective and friendly working relationships with staff, members, guests and dealing with conflict effectively, courteously, and tactfully.
• Responding to member questions and needs via phone, email and in person, and providing excellent customer service.
• Providing information on marina products and services.
• Routine administrative tasks including office leasing.
• Availability to work overtime in order to meet deadlines.
• Other duties as assigned by Manager.

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training
• Wear proper personal protective equipment as required for the task or work area
• Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements

• Associate or Bachelor's Degree in Accounting, Finance, or related field preferred
• 2 years' relevant experience preferred
• Previous marina experience a plus
• Previous customer service experience preferred
• Proficient in Microsoft Office and Excel
• Ability to sit for long periods of time
• Ability to lift 10 pounds
• Ability to sit for long periods of time

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at