Float Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership)

Overview The Float Program Manager independently maintains day‑to‑day operations at multiple Health Scholar sites located at any of our hospital or ambulatory care center clients. The Program Manager serves as a vital link between program participants, our internal team, and the client, ensuring program operations run smoothly. The role requires adaptability and enthusiasm across a range of responsibilities, from ensuring scholars have an excellent experience, to maintaining and exceeding student recruitment goals, and building strong relationships with hospital and health system executives. This position offers opportunities in health care delivery, student mentorship, and program administration. You can watch a brief video produced by one of our hospital clients here: Reports To: Regional Manager Location: Los Angeles, CA Travel: Up to 80% Work Type: Regular Schedule: Full-Time Salary Range: $70,304 - $74,664 Job Responsibilities Actively recruit and ensure a strong pipeline of diverse Health Scholar candidates by attending recruitment events such as fairs and presentations, cultivating relationships with campus career centers, professors, counselors, and others, and engaging student organizations through presentations, flyers, and other opportunities Provide direct supervision to program participants (typically 50–200), including mentorship, coaching, and professional development opportunities Manage and actively improve or implement on‑site program operations, including quarterly training for scholars, departmental operations, scholar recruitment activities, facilitating meetings and professional development workshops, and major projects such as seasonal programs Build and manage relationships with key hospital client executives and staff to ensure ongoing success of current programs and future growth through regular meetings, committees, and daily rounding Conduct quantitative and qualitative analyses on program metrics to report service line impact, risks to clients, and identify opportunities that demonstrate value to client partners Plan for future client growth by raising opportunities for opening additional clinical and administrative departments for participant rotations with client executives, as appropriate Engage with Account Principal and other team members to identify and pursue opportunities to add value to the client through value‑based payment, population health management, PMO, Process Improvement, or other services offered by our firm Support firm‑wide business development through activities such as participating in market research or contributing to an article or other BD collateral Proactively identify and mitigate risks by addressing complaints or concerns from clients, staff, and/or program participants—including HIPAA issues, compliance, background checks, policy violations, and more—and elevate high‑risk complaints or concerns to management As time and program performance allow, engage as a billable team member for consulting projects engaged with the client Display sound judgment, professionalism, and strong conflict‑resolution skills, modeling these behaviors for our program participants Ensure compliance with all local, state, and federal regulations, client site‑specific policies, and ethical standards Carry out all other responsibilities, tasks, and projects as assigned Qualifications Bachelor’s degree and 1–2+ years of work experience strongly preferred Passion for student teaching, mentoring, and development Strong project and people management skills; experience managing large groups strongly preferred Recruitment experience preferred; comfortable recruiting and networking is required Valid driver’s license and reliable transportation Experience and interest in health care a plus Excellent interpersonal, oral, and written communication skills Able to work well independently; the role requires you to work directly at the client site as the sole Program Manager Available to participate in regional trainings that occur during the evenings and on some weekends (typically 1–2 weekends every month) Ability to travel to corporate office in downtown Los Angeles occasionally Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint, and Visio) Benefits We offer comprehensive, affordable insurance plans for our team and their families, a yearly stipend for wellness‑related activities, and a paid parental leave program. Learn more about our benefits offerings here: #J-18808-Ljbffr COPE Health Solutions