IT Program Coordinator I

Connecting People, Technology, and Impact Are you energized by bringing programs to life, building strong stakeholder relationships, and using technology to solve real‑world problems? Join our team as an IT Program Coordinator I , where you’ll play a key role in planning, developing, and supporting innovative technology‑driven programs that make a lasting impact. In this role, you’ll collaborate with IT leaders, engineers, vendors, and program participants to ensure seamless coordination, clear communication, and successful program delivery—both on campus and beyond. How You Will Contribute Program Planning & Development Partner with IT leadership to plan, implement, and evaluate technology programs Help define goals, projects, policies, and procedures—while troubleshooting and researching solutions Collaborate with directors to create and expand new initiatives Assess client needs by mapping current and future business processes through technology Support engineering‑related projects Follow up with clients and stakeholders, including occasional travel Documentation & Record Management Maintain program documentation and membership records Prepare reports, meeting agendas, and detailed meeting minutes Document business processes, functional requirements, and technical specifications Track circuit installations, changes, and disconnects Stakeholder Engagement Coordinate and facilitate meetings, including off‑site sessions Support training efforts with materials, maps, and end‑user documentation Create and distribute newsletters for program members Schedule communications and invitations with timely, relevant information Manage vendor quotes and contract renewals Create web documentation and process product‑receiving records Training & Professional Development Participate in ongoing training and professional growth opportunities Required Qualifications Bachelor’s degree—or an equivalent combination of education and experience At least two years of related professional experience Preferred Qualifications Two years of networking experience Two years of project management experience Two years of customer or vendor relationship management experience Skills That Set You Apart Strong interpersonal and collaborative skills Ability to juggle multiple priorities with confidence and clarity Analytical thinking with excellent organizational skills Proficiency with word processing, spreadsheets, and databases Familiarity with document repositories (e.g., Laserfiche or similar) Knowledge of ITIL or IT service management practices Work Environment & Expectations Regular computer and phone use Ability to travel independently (approximately 10–15%) Occasional work outside standard business hours—including evenings or weekends—to support technology services This is a security‑sensitive position requiring compliance with applicable state, federal, and university policies Export‑control authorization is required prior to employment Physical Requirements Ability to travel independently to other and/or remote locations by driving and/or flying on commercial airlines. Other Requirements and Factors This position may require up to 10-15% or more travel This position is security sensitive and is restricted to U.S. citizens only This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems Export Control This position will require export-control authorization prior to starting employment. Ready to make an impact through thoughtful coordination and technology leadership? Apply today and help shape programs that move our community forward. #J-18808-Ljbffr