Probation Aide

Salary : $47,091.20 - $63,107.20 Annually
Location : 481 Fourth Street - Hollister, CA. 95023, CA
Job Type: Regular, F-T
Job Number: 02267
Department: Probation
Opening Date: 09/22/2026
Closing Date: 10/6/2026 5:00 PM Pacific


Description


DEFINITION

Under supervision, to investigate and make recommendations on a limited range of basic probation cases involving juveniles and adults; to assist with the supervision of probationers; and to do related work as required.
DISTINGUISHING CHARACTERISTICS

Probation Aide is a specialized paraprofessional classification. Incumbents in this class have responsibility for supervising probation cases such as Adult Electronic Monitoring and chemical testing of adults and juveniles. The Probation Aide is distinguished from the Probation Officer series, in that the Probation Aide performs a more limited range of probation caseload monitoring, as well as provides support for the Probation Officer. Probation Officers perform the full range of professional probation duties and the full scope of cases.
REPORTS TO

Probation Officer, and Deputy Chief Probation Officer.
CLASSIFICATIONS SUPERVISED

This is not a supervisory class.

TYPICAL PHYSICAL REQUIREMENTS

Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; physical ability to sustain extra physical effort to defend self and deal with violent/aggressive persons; verbal communication; use of electronic monitoring equipment, pepper sprays, mace, and two way radio communications; use of office equipment, including computer, telephone, calculator, copiers, FAX, and other related peripheral equipment such as printers and scanners.
TYPICAL WORKING CONDITIONS

Work is performed in an office, courtroom and outdoor environment; work is performed in varying temperature; some work is performed in confined and noisy areas; continuous contact with staff and the public. Work may involve stressful situations and include dealing with erratic and sometimes threatening behavior

Example of Duties


(The following is used as a partial description and is not restrictive as to duties required.)

Transports juveniles to and from school and other various locations Conducts home visits/checks on juvenile probationers to determine if probationers are following the terms of probation i.e curfew
Performs drug testing for juveniles and adults as needed
Conducts home visits of probationers on electronic monitoring
Interviews probationers and conducts "intensive supervision follow-up" in the office, at the juvenile's home, or at a job site; counsels juveniles and adults on probation
Conducts outreach activities by contacting school officials, teachers and students
Writes reports of findings and works with Probation Officers on more difficult probation cases
Contacts other services providers such as the Health and Human Services Department, Substance Abuse, and Community Service to determine a probationer's progress
Performs additional tasks related to probationer's case records.
Other duties as assigned

Minimum Qualifications


Training and Experience:

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Previous experience in working with juveniles and adults, which included substantial public contact is highly desirable.

Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.

Knowledge Of/Ability To


Knowledge of:

Basic interviewing techniques.
General goals and purpose of adult and juvenile probation programs and the criminal justice system.
Some knowledge of behavior problems of juveniles and adults.
Some knowledge of chemical dependency

Ability to:

Learn the basic principles of probation case monitoring.
Learn and apply the rules, regulations, policies, and procedures pertaining to probation work.
Learn appropriate interviewing techniques.
Cope with hostile and aggressive behavior in stressful situations.
Locate, identify, and correct inaccurate or incomplete information.
Make referrals to appropriate agencies and social service programs.
Exercise sound judgment when dealing with probationers within established procedures and regulations.
Communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds.
Establish and maintain cooperative working relationship with the public and staff.
Follow written and oral directions and instructions.
SAN BENITO COUNTY BENEFITS

Employees in regular, full-time positions will be eligible to participate in the following employee benefits:

Pay Day: Employees are paid bi-weekly.
Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly.

Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit.

• < 4 years of service = 10 days per year
• 5 to 9 years of service = 15 days per year
• 10 to 14 years of service = 18 days per year
• 15 + years of service = 20 days per year

Holidays: 13.5 holidays (including 3 floating) for most employees.

Sick Leave: 15 days per year. Maximum accruals apply.

Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate.

Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only.

Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family

Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D.

Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance.

Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees.

Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply.

Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit.

All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS.

New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security.

Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances.

Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000).
Health, Dental and Vision Insurance

Retirement Formula Local MISC 2% @ 62 for New PERS Members

Social Security (non-safety)

Vacation Based on Continued Years of Service

Sick Leave 15 Days Annually

Floating Holiday

457 Deferred Compensation

Credit Union

Flexible Spending Account

Employee Assistance Program

Group Life Insurance

Additional Optional Life Insurances & AD&D

Tuition Reimbursement
01


I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed.

• Yes

02


Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses.

• Yes
• No

03


Please indicate your highest level of education.

• Did not complete high school or equivalent
• High School, GED, or equivalent
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

04


Do you possess a valid California Driver's License (CADL) and a satisfactory driving record?

• Yes, I possess a valid CADL
• No, I do not possess a CADL but I am WILLING AND ABLE to obtain a CADL prior to appointment to this position.
• No, I do not possess a CADL and I am UNABLE to obtain a CADL prior to appointment to this position.

05


Which of the following best describes your experience working with juveniles and adults in roles that involved substantial public contact?

• I have extensive experience working directly with juveniles and adults in public-facing roles, handling diverse interactions on a daily basis.
• I have some experience working with juveniles and adults in public-facing roles, occasionally handling interactions with diverse individuals.
• I have minimal experience working with juveniles and adults in public-facing roles, with limited interaction with diverse individuals.
• I have no experience working with juveniles and adults in public-facing roles.

06


If you have experience working with at-risk populations, including youth and/or adults, please describe your abilities in detail. Include specific examples if possible. If you do not have such experience, please write 'n/a'.
07


Please describe your education, training, and/or experience that demonstrates your knowledge, skill, and ability to create and maintain accurate records, reports, and correspondence.
Required Question