Retail Assistant Store Manager-Woodburn Premium Outlets

As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Responsibilities Attract, hire, develop, inspire, and retain top talent. Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. Act as manager on duty when scheduled to address customer experience, vendor relationship, or maintenance issues. Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize business and bring the product story to life. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in‑store customer experiences by demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. All store positions require constant physical activity. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the safest, cleanest, and most engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Proven experience delivering sales, customer experience, and operational results in a fast‑paced environment. Prior experience in a manager role, preferably in a retail setting. Thrives in a customer‑first based retail environment. Ability to foster a customer‑focused selling culture. Effective communication skills, openness to feedback, and ability to adapt quickly. Ability to provide in‑the‑moment coaching to associates. Ability to de‑escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education High school diploma, GED certificate, or relevant work experience. Core Competencies Lead with curiosity & humility. Build high‑performing teams for today & tomorrow. Influence & inspire with vision & purpose. Observe, engage & connect. Strive to achieve operational excellence. Deliver business results. Benefits On‑demand access to earned wages through DailyPay. Tuition‑free education offered in partnership with Guild and scholarship opportunities to attend post‑secondary education through the BBW Scholarship Fund. 40% merchandise discount and free products. Competitive, performance‑based compensation and bonus incentive programs for sales leadership positions. No‑cost mental health and wellbeing support for all associates and robust health, dental, vision and life insurance options for full‑time associates. Opportunity for paid time off and additional family benefits including paid maternity and parental leave. Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. #J-18808-Ljbffr Bath & Body Works