Asset Manager

Position Summary


The Asset Manager owns the end-to-end IT Asset Management (ITAM) process, ensuring all hardware, software, and licensing assets are tracked, accounted for, and managed throughout their lifecycle - from procurement through retirement/disposal. This role drives cost control, license compliance, and audit readiness, and partners with Configuration Management to keep asset and CI data aligned.


Key Responsibilities

• Own and execute the IT Asset Management process across the full asset lifecycle (procurement, receipt, deployment, maintenance, refresh, retirement, disposal).
• Maintain accurate and current asset inventory records (hardware, software, licenses, peripherals, mobile devices) in the ITAM/ITSM tool.
• Track software license entitlements, usage, and compliance; identify and remediate over-deployment or under-utilization.
• Coordinate hardware/software procurement requests, approvals, and receiving in line with budget and standards including supporting new capability and refresh requests routed through the IT Capability Request (ITCR) vetting process.
• Manage asset tagging, check-in/check-out, and location/ownership tracking for all tracked assets, including full accountability and reporting for Government-Furnished Equipment (GFE) in accordance with Government property tracking requirements.
• Conduct periodic physical audits and inventory reconciliations; investigate and resolve discrepancies.
• Partner with Configuration Management to ensure asset records and CMDB data remain aligned and accurate.
• Manage asset disposal/decommissioning in compliance with data sanitization and environmental disposal policies, including adherence to NIST SP 800-88 media sanitization standards.
• Support budget planning and forecasting by providing asset lifecycle, refresh cycle, and total cost of ownership data.
• Prepare and maintain documentation for software license audits and compliance reviews (e.g., vendor true-ups).
• Generate and present asset management reports/KPIs (inventory accuracy, license compliance rate, asset utilization, warranty/EOL status) to leadership.
• Maintain and continuously improve Asset Management policies, procedures, and standard operating procedures.
• Manage relationships with hardware/software vendors and leasing providers as needed.

Required Qualifications

• 2-4 years of experience in IT Asset Management, Service Desk, or IT Service Management operations.
• Must possess a Secret Clearance
• Solid understanding of ITIL framework (ITIL Foundation certification required; Intermediate/Practitioner preferred).
• Experience with ITAM/ITSM platforms (e.g., ServiceNow, BMC Remedy, Jira Service Management) and their Asset Management modules.
• Strong knowledge of software license models and compliance requirements (e.g., Microsoft, Adobe, Oracle licensing).
• Strong attention to detail, organizational, and reconciliation skills.
• Experience with physical inventory audits and asset lifecycle tracking.
• Excellent documentation and reporting skills.

Preferred Qualifications

• Bachelor's degree in IT, Business, or related field (or equivalent experience).
• Certified Asset Management Professional (CAMP) or IAITAM certification (CHAMP/CSAM).
• ITIL 4 certification with IT Asset Management specialization.
• Experience supporting federal government clients/contracts (including government property/GFE management).
• Familiarity with discovery tools and their integration with asset/CMDB data.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.