Quality Assurance Manager

Quality Assurance ManagerWe are seeking an experienced Quality Assurance Manager to lead and maintain a robust quality management system within a manufacturing environment. This role is responsible for ensuring compliance with industry standards, improving product quality, and driving continuous improvement initiatives across the plant.You'll work cross-functionally with production, engineering, and customers to ensure all quality expectations and specifications are met or exceeded.Pay will be based off of experience.Key ResponsibilitiesDevelop, implement, and maintain the Quality Management System (QMS) in compliance with ISO standardsLead all internal and external audits, including third-party and customer auditsMonitor customer scorecards and drive continuous improvement initiativesCollaborate with engineering and production teams to resolve quality and manufacturing issuesEstablish and track quality objectives, KPIs, and performance metricsInvestigate and resolve product quality issues; has authority to stop production if critical standards are not metSupervise and develop Quality Department staff, including lab personnelEvaluate supplier quality and conduct vendor visits as neededEnsure compliance with applicable industry standards and specificationsTrain plant personnel on quality procedures, testing methods, and equipmentAct as the primary point of contact for customers regarding quality concernsQualificationsBachelor's degree in a related field (Engineering, Quality, or similar)10+ years of Quality Assurance experience1–3+ years of leadership or management experienceBackground in manufacturing environments requiredStrong knowledge of ISO standards and audit processesExperience with industry specifications such as:ATPD 2352ANSI Z26.1MIL-STD 2073, 129, 130, 53072 (preferred)Excellent communication and leadership skillsAbility to influence teams and drive quality culture across all levelsWork Environment & Physical RequirementsRegular time spent on the production floorStanding, walking, bending, and lifting moderately heavy equipment as neededEQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.