Customer Service Representative

Customer Service Representative - Full-Time or Part-Time Location: Perham, MN Compensation: $17.50 - $18.00 per hour Schedule: Part-time or Full-time Part-Time: M-F, 12:00 PM-5:00 PM Full-Time: M-F, 8:30/9:00 AM-5:00 PM Looking for a Great Place to Start? Esser Plumbing & Heating is looking for a friendly, dependable person to join our Perham office as a Customer Service Representative. This is a great entry-level opportunity for someone who enjoys talking with people and is comfortable using a computer. You’ll be part of the team that answers our phones and connects customers with the right person or service. What You’ll Do Answer incoming phone calls and greet customers in a friendly, helpful way Help customers with basic questions and direct calls to the right person or department Assist with scheduling and confirming service appointments Enter customer information into our computer system Help with basic emails and customer follow-up Provide general office support as needed Learn more about our company and services as you go What We’re Looking For Previous customer service experience is not required for this position. We’re looking for someone who: Is friendly and enjoys helping people Answers the phone with a smile on their face Is dependable and comes to work on time Communicates clearly and professionally Maintains calm under pressure Is comfortable using computers and learning new software systems Pays close attention to details Is willing to ask questions and learn Works well as part of a team Why Work at Esser? Esser Plumbing & Heating is a locally owned and well-respected company. You’ll work with an experienced team in a stable business where you can learn new skills and grow over time. We will provide the training you need to succeed! Full-time employees are eligible for benefits including health and dental insurance, paid time off, paid holidays, and more. Esser Plumbing & Heating, Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr Esser Plumbing and Heating