Remote Public Tip Line Specialist - Call Center

IronMountain Solutions

Remote job

IronMountain Solutions is looking for a full-time Customer Service Representative for the DHS ICE HSI Tip Line. This fully remote role requires candidates to be within one hour of the PIV office for equipment pickups. Responsibilities include answering calls, managing online tips, and conducting basic research to assess relevance of tips. Candidates should have a minimum of 3 years of experience in a call center, with strong multitasking and communication skills. The position emphasizes supporting diverse stakeholders, ensuring data privacy, and working independently. #J-18808-Ljbffr IronMountain Solutions

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Vacancy posted 2 days ago

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