Bids & Client Service Coordinator (Temporary)
Christie's
Bids & Client Service Coordinator (Temporary) Christie's, the world's largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this over 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age-old values; Respect, Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. The Bids/Client Service Assistant is responsible for delivering exceptional client service to internal and external clients in New York. They liaise with auction and operations departments when necessary to ensure clients' queries and issues are handled as promptly and efficiently as possible. Bid/Client Service Assistants may also be required to assist in processing client registrations for all channels of bidding in live sales and serve as sale result entry/online clerk during sale days. They may be asked to perform Client Service duties in areas such as the Front Counter and back of house and to collaborate with Bid Department coordinators to create a seamless pre-sale/sale day experience. Take and process absentee bids, telephone bids, Christie's LIVE registrations, and paddle registrations as necessary Handle general client (internal and external) inquiries across all communication channels as outlined in Christie's Client Service Standards according to departmental guidelines including, but not limited to: view/auction information, sale results, Christies.Provide Front of House support to greet and assist clients Other duties as assigned by Manager Proficiency with numbers - reading, writing, hearing. Strong IT skills and ability to learn Christie's systems including email, Client & Object System, JDE system, Live Bid Management, and website features. Flexible approach to job role and working hours (i.e. 7:30 am start time on sale days, some Saturdays, some late evenings). Fluency in a foreign language preferred Christie's, Inc. is committed to principles of equal employment opportunity, affirmative action, and to compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, Christie's Inc. ensures equal opportunity to all employees and applicants, regardless of race, color, age, sex, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status or liability status for service in the United States Armed Forces. *Posted salary range does not include discretionary overtime pay. Hourly: $22.00 - $24.00
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