ENTRY Phlebotomist I

Job Title: Phlebotomy - ENTRY Phlebotomist I
Location: Greenville NC 27834
Duration: 06 Months (With possible extension)

Description: The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grown within the company.

The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.

Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:
High school diploma or equivalent REQUIRED - no exceptions
Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience:
Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
Some Phlebotomy experience is REQUIRED
Keyboard/data entry experience a must.

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

Custom Fields:
Name: Reporting Business Unit (RBU)
Value: 26700:Greensboro

Name: GLBU-SiteCode
Value: 26700-VJ6:QUEST-2459 Emerald Pl

Name: Is Position Eligible for Remote Work?
Value: No

Name: Is Covid Vaccination Required?
Value: No

Name: GL Account
Value: 551100|Temp Labor: Agency Non-Taxa (Contingent, All but PA and CT Locations)

Name: Federal Contract Work in Lab
Value: No

Name: Fast Track
Value: None

Name: CapEX
Value: None

Name: State of Credentials/Licenses Required
Value: No

Name: Line of Business (LOB)
Value: 300:Diagnostics Information Servic

Name: Is this a hospital site that requires additional credentialing?
Value: No

Name: Justification for Temp
Value: Position is needed to assist patients with the check-in process, maintain the flow of the waiting area, and sanitize. In addition to assisting with breaks and covering during staffing shortages. This has been requested through PSAT survey responses.

Name: Time Zone
Value: Day/EST
Hours: M - F 8am-3pm