Logistics Claims Senior Specialist

Adecco is currently assisting a local Customer in their search for an Logistics Claims Senior Specialist in Springdale, AR! This is a great opportunity to further your existing skills as an Logistics Claims Senior Specialist while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!


Perks:

Shift : Mon-Fri normal business hours 8AM-5PM, 8:30AM-5:30PM and or 9AM-6PM

Weekly paycheck

Pay: $ 1 8.00

Access to Adecco's Aspire Academy with thousands of free upskilling courses


The Logistics Claims Senior Specialist is vital in managing and resolving product-related claims, such as overages, shortages, damages, and refusals

reported by carriers at the time of delivery. With the Logistics Teams processing an impressive, annualized total of $100 million in our Poultry

Prepared Division, the need for accurate and timely evaluations and disposition decisions cannot be overstated. Delays in these processes can lead to

substantial carrier accessorial fees, significantly impacting operational costs and logistics efficiency.

In this role, the Specialist is working on a call center speaking with drivers.

Responsibilities:

• Engages extensively with cross-functional teams, adhering to our Standard Operating Procedures (SOPs) while collaborating with Transportation Operations, FSQA, Plant Operations, Shipping, Customer Service, Warehousing, Product Movement, Deductions, and Sustainability teams
• Responsible for managing an active worklist and updating transportation and financial systems, enabling seamless

operations.

• Validates and processes donation receipts promptly, forwarding them to the Deductions and Sustainability teams
• Oversee accessorial payments related to their weekly cases, ensuring that carrier payment expectations for asset movements are met per our contractual
• agreements.
• A key aspect of this role is obtaining Proof of Delivery (POD) for each case, ensuring that all information is accurately validated against claims.
• Diligently maintains and updates worklists in High Radius, conducting daily audits for accuracy, which is then reported the following business day in Power BI reports.
• These reports are scrutinized by Shipping locations and Transportation, making the data generated by the Specialist a foundational element in our key performance indicators (KPIs) for the Distribution division scorecards. This emphasizes the critical importance of accuracy and timeliness for the organization's overall success.

Requirement:

• Minimum of 1 year of office clerical experience required, 3 years preferred.
• Prior experience in a Logistics is highly valuable, particularly in handling OS&D claims or customer service.
• Experience in data collection and analysis is advantageous.
• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience with High Radius system.
• Proficiency in navigating and interpreting Power BI reports.
• Experience with SAP Transportation Management (SAP TM); TES (Transportation Execution System); and DB2 Sessions.
• Experience working with call center technology and answering systems, including software such as Five9.

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Logistics Claims Senior Specialist position with Adecco in Springdale, AR apply today!

Pay Details: $18.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.