People Services Generalist

Job Description

Your experience matters. Raleigh General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a People Services Generalist joining our team, you're embracing a vital mission dedicated to making communities healthier. The People Services Generalist will join a collaborative team that values service, integrity, professionalism, and continuous improvement. Through employee onboarding, benefits and leave administration, HR systems support, employee relations, and workforce initiatives, our team helps create an exceptional employee experience and a workplace culture where employees can thrive. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

People are our passion and purpose. Join a workplace where you are valued for who you are—not just for what you do. Our People Services team is dedicated to supporting the employees who make exceptional patient care possible. We serve as trusted partners to leaders and staff across Raleigh General Hospital, providing guidance, resources, and support throughout every stage of the employee experience.

How you'll contribute:

• Serve as a trusted People Services resource by assisting employees and leaders with day-to-day HR questions, providing guidance on HR policies, procedures, employment practices, and workforce-related matters.
• Manage HR systems and employee records by maintaining accurate employee data, processing employment transactions, monitoring and resolving HR service tickets, and ensuring data integrity and compliance within Oracle, UKG, ServiceNow, and other HR platforms.
• Coordinate and facilitate onboarding and orientation by supporting onboarding activities, processing the hire of contract employees, conducting bi-weekly new hire orientation (in rotation with other HR Generalists), and ensuring a positive employee experience.
• Administer and support core HR programs including talent acquisition, employment processing, compensation, benefits, training and development, employee relations, and retention initiatives.
• Administer employee benefits and leave programs by providing employee communications, documentation, and coordination with managers to ensure timely and accurate support.
• Support employee relations and engagement by assisting with performance management, investigations, conflict resolution, corrective actions, employee engagement initiatives, and training for employees and leaders.
• Ensure HR compliance and operational excellence by adhering to federal, state, and local employment laws, organizational policies, accreditation standards, and AA/EEO requirements while supporting continuous improvement of HR processes.

Schedule: Full-Time, Days. Monday-Friday, 8 AM-4:30 PM.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage—with medical plans starting at just $10 per pay period—tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

What we're looking for

• Associate's degree in Human Resources, Business Administration, or a related field required; equivalent combination of education and experience may be considered.
• Minimum of two years of Human Resources experience required; HR Generalist or HR Operations experience preferred.
• Previous healthcare Human Resources experience preferred.
• Working knowledge of federal and state employment laws and regulations, including FLSA, FMLA, ADA, and AA/EEO requirements.
• Experience utilizing Human Resource Information Systems (HRIS); experience with Oracle, UKG, and ServiceNow preferred.
• Strong interpersonal, communication, and customer service skills with the ability to build effective relationships across all levels of the organization.
• Demonstrated ability to maintain confidentiality, manage multiple priorities, exercise sound judgment, and handle sensitive employee matters with professionalism.

More about Raleigh General Hospital

Raleigh General Hospital cares for nearly 13,000 patients each year and treats more than 50,000 patients in its emergency room. We are accredited by the Joint Commission, the nationally recognized accrediting agency for healthcare facilities. Raleigh General Hospital also offers instructional programs for nursing students as well as numerous allied health student extern programs.

EEOC Statement

Raleigh General Hospital is an Equal Opportunity Employer. Raleigh General Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.