Food Service Worker Casual Days

The salary range for this position is $16.60 - $20.75 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Food Services Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• Prepares cold food items and assists in various support activities. 

THIS IS A CASUAL POSITION MEANING THAT THE HOURS PER WEEK ARE NOT GUARANTEED.

Hours required: – every other weekend required, plus 1-2 days a week as needed.  Start Times 6:00 AM – 11:00 AM, End Times 2:30 PM – 7:30 PM.

See what are staff is saying about working in this department and at Northwestern Medicine!  

Responsibilties:

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Completes daily position checklists, cleaning duties and all required documentation.        
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift. 
• Cleans and sanitizers work area.
• Cleans and sanitizes food service carts.

Qualifications

Required

• Excellent customer service and critical thinking skills
• Must be able to work in a stressful environment and take appropriate action.

Preferred

• One-year customer service experience
• Familiar with diet restrictions

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.