Remote Member Intake Manager

LegalShield is seeking a Manager, Member Intake to lead a virtual team of Intake CSRs across the United States. You will manage real‑time queue activity, coach for performance, and drive adherence to intake frameworks to deliver a consistent member experience. This hands‑on leadership role requires active participation in queue management, ongoing coaching, and collaboration with QA, HR, and operations to develop the team's capabilities and KPIs. #J-18808-Ljbffr