Team Leader - Flying Ace Express Car Wash

Location: 5151 E National Rd, Richmond, Indiana, 47374 Job Description Ready to master the art of team leadership? Join our team and start earning $17.50 per hour! Let your leadership journey begin with us. As part of Express Wash Concepts, one of the region’s fastest‑growing and award‑winning companies, we provide a path to growth and success. Why You’ll Love Working Here Continuous training and development 401(k) plan with a company match of up to 4% Unlimited Wash Club membership Supplied uniforms Paid vacation as outlined in the Employee Manual Educational reimbursement Opportunities for growth across 130+ locations Supportive team environment focused on coaching and celebrating wins Community partnership and EWC Cares involvement Roles and Responsibilities As a Team Leader, you will support the site’s facility and operations responsibilities. Deliver outstanding customer service and drive sales growth Maintain rigorous quality standards and perform quality control checks Educate customers about the Unlimited Wash Club and engage them pre/post wash for 100% satisfaction Address customer escalations calmly and effectively Operate basic retail equipment and understand the wash process Drive team performance to exceed service standards and foster a positive, collaborative team environment Lead the team in achieving and sustaining high‑quality service Perform other related duties as required and assigned What You’ll Need to Shine High school diploma or equivalent, or current enrollment Previous sales or customer service experience is a plus Ability to work flexible hours, including weekends Positive attitude, willingness to take direction, and a professional appearance Follow safety guidelines and wear required safety equipment Demonstrate flexibility and set an example through leadership Work Environment and Physical Demands Required to stand and move throughout the site for the entire shift. Ability to work on your feet, operate in all weather conditions, and lift up to 25 lbs. Equal Employment Opportunity Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr